Compatibility and Support

Introduction

This document details how Nasuni and its components integrate with and support third-party IT infrastructure technologies, including cloud object storage platforms, hypervisors, and file-sharing protocols.

Applications

In general, Nasuni develops and offers industry-standard NAS Protocols (SMB (CIFS) / NFS). Nasuni adheres to the standard convention of NAS protocols. Nasuni supports all applications that respect NAS protocol standards. Most third-party applications that satisfy such standards work with Nasuni.

Note: We are continuously qualifying Nasuni with new technologies. If you need to use a specific application, verify compatibility with your Sales representative.

To help protect files from cyberattacks and insider threats, Nasuni works with leading auditing and governance applications that analyze the behavior of the people and machines accessing file data, alert on misbehavior, and enforce a least-privilege model.

Hypervisors

Nasuni Edge Appliances can be deployed on your existing virtual infrastructure as virtual machines to transmit new files and file changes and to cache actively used files for high-performance access.

The Nasuni Management Console is a virtual machine deployed on your existing virtual infrastructure to monitor, control, provision, and manage multiple Nasuni Edge Appliances.

Note: We are continuously qualifying Nasuni with new technologies. If you need to use a hypervisor not listed here, verify compatibility with your Sales representative.

The following hypervisors are certified for use with Nasuni:

Cloud Object Storage

Nasuni’s global file system — UniFS® — is instantiated in your preferred cloud object storage. Typically, a single cloud object storage product is used as the authoritative source for storing all file data and metadata, but some customers choose to distribute their unstructured data across multiple cloud object storage products.

Nasuni Edge Appliances connect to one or more cloud object storage products to securely transmit new files and file changes and to cache actively used files for high-performance access.

Note: We are continuously qualifying Nasuni with new technologies. If you need to use a cloud object storage product not listed here, verify compatibility with your Sales representative.

The following cloud object storage products are qualified:

File-sharing Protocols

File-sharing protocols give users and applications network access to the files on Nasuni Edge Appliances. The following file-sharing protocols are supported:

Multiple protocol support

Multiple protocols are supported:

Multiple protocols are not supported on NTFS Exclusive Mode volumes or case-insensitive volumes.

Directory Services

Nasuni Edge Appliances integrate with your existing directory services to provide secure access to file shares using the authentication and access procedures that you already have in place. The following directory services are supported:

* The Nasuni Edge Appliance supports Directory Services using LDAP (Lightweight Directory Access Protocol) with Kerberos for authentication.

** The Nasuni Edge Appliance supports trusted domains of multiple Active Directory servers. Workgroup names (entered when joining Active Directory domains) should be Windows NT-compatible.
Limits on domains, groups, users, objects, and other items are the same as the limits of Active Directory. See Active Directory Maximum Limits - Scalability for details.

Web Browsers

The Nasuni Web Access file explorer, the Nasuni Management Console (NMC), the Nasuni Orchestration Center (NOC), and Nasuni Edge Appliances all provide Web browser interfaces for end user and administrative access. The following Web browsers are qualified:

Client operating systems

The file shares created by Nasuni Edge Appliances can be accessed from a variety of client operating systems. The following client operating systems are qualified:

* The Nasuni Edge Appliance supports Windows Previous Versions.

Windows Distributed File System (DFS)

Windows DFS Namespaces is a role service in Windows Server that enables you to group shared folders located on different servers into one or more logically structured namespaces. This makes it possible to give users a virtual view of shared folders, where a single path leads to files located on multiple servers.

Administrators can configure DFS with Nasuni Edge Appliances to organize SMB (CIFS) shares on different appliances under a single logical network path. Windows DFS is qualified as follows:

NTFS Permissions

NTFS permissions are used to control which users have access to which data and what type of access each user has. NTFS permissions can be applied to SMB (CIFS) shares and folders created by Nasuni Edge Appliances. The NTFS permissions modes behave as follows:

Note: Unresolved SIDs (aka orphaned SIDs or ghost SIDs) are supported in Nasuni Edge Appliances. For more details about permissions, see Permissions Best Practices.

Note: You cannot switch from NTFS Exclusive mode to NTFS Compatible mode.

Application Programming Interfaces (APIs)

APIs can be used to automate Nasuni operations through external programs or scripts, export information from Nasuni for advanced reporting and analysis, or integrate with other IT products or systems. Nasuni includes the following APIs:

Mobile devices

Important: The Nasuni Mobile Access app is scheduled for End-of-Life on May 1, 2024. After this date, the Nasuni Mobile Access app will no longer be supported or available from app stores.

Syslog

Syslog is a standard for network devices to send event messages to a logging server – usually known as a Syslog server. The Syslog protocol is supported by a wide range of devices and can be used to log different types of events. The Nasuni Edge Appliance provides Syslog-type reporting, as follows:

• Notifications

• Audit Events

The following features are not supported:

• TCP.

• TCP-TLS.

• Structured data segments.

• Individual notification settings per syslog server.

Nasuni Platforms

The following sections provide information about Nasuni platforms. Also see Nasuni Edge Appliance Data Sheet.

Nasuni Edge Appliance hardware

The following table lists Nasuni hardware appliances and their compatibility with Nasuni software versions:

Edge Appliance update path and compatibility

The following table indicates qualified update paths for Edge Appliances from 8.8.x to 9.15.x:

Note: All appliance versions before 9.5.x must be updated to 9.5.x before updating to version 9.7.x or above.

Note: All appliance versions before 9.10.2 must be updated to 9.9.5 or 9.10.2 before updating to version 9.12.x or above.

Note: All appliance versions before 9.12.x must be updated to 9.12.x before updating to future versions.

Note: All appliance versions before 9.15.x must be updated to 9.15.x before updating to future versions.

The following table indicates qualified update paths for Edge Appliances from 7.5.x to 9.0.x:

NMC update path and compatibility

The following table indicates qualified update paths.

Note: All NMC versions before 21.2.x must be updated to 21.2.x first, before updating to later NMC versions.

Note: All NMC versions before 23.1.2 must be updated to 22.3.5 or 23.1.2 first, before updating to 23.2 and later NMC versions.

Note: All NMC versions before 24.1.6 must be updated to 24.1.6 first, before updating to later NMC versions.

Note: All NMC versions before 25.1 must be updated to 25.1 first, before updating to later NMC versions.

Compatibility of Edge Appliances with Nasuni Management Console (NMC) (versions 9.0 and later)

The following table indicates which versions of NMCs are compatible with which versions of Edge Appliances.

* Note: Older than supported.

† Note: Newer than supported.

Note: The NMC changed to date-based versioning with the 21.2 release.

Note: All NMC versions before 21.2.x must be updated to 21.2.x first, before updating to later NMC versions.

Note: All NMC versions before 23.1.2 must be updated to 22.3.5 or 23.1.2 first, before updating to 23.2 and later NMC versions.

Note: All NMC versions before 24.1.6 must be updated to 24.1.6 first, before updating to later NMC versions.

Note: All NMC versions before 25.1 must be updated to 25.1 first, before updating to later NMC versions.

Compatibility of Edge Appliances with Nasuni Management Consoles (NMCs) (versions 8.8 and before)

The following table indicates which versions of NMCs are compatible with which versions of Edge Appliances.

Note: The NMC changed to date-based versioning with the 21.2 release.

Sharing volumes

The following table indicates which volumes can be shared with which version Edge Appliances.

¹ Note: This was not tested.

Note: Volumes using Cloud Credentials with AWS Privatelink or FIPS endpoint can only connect to 9.15+ Edge Appliances.

Maximum Cache Size by Virtual Platform

• The maximum cache size for the Nasuni Edge Appliance depends on the total usable capacity of the VM host.

• The combined cache and copy-on-write (COW) disks on each Nasuni Edge Appliance should not consume more than 75 percent of the total capacity of the VM host.

• The COW disk should be at least 25 percent of the cache disk, up to a maximum of 256 GB.

• Nasuni has tested cache sizes up to 36 TB. For a larger cache size, consult Nasuni Technical Support.

• Each platform also has its own maximum disk size. However, multiple cache disks can be combined to form the total cache.

Note: To add cache space by configuring additional cache disks, see http://b.link/Nasuni_Adding_Cache_Disks. You might require Nasuni Support.

Note: Caches that are created less than 16 TB can be increased, but never larger than 16 TB. Caches that are created greater than or equal to 16 TB cannot be resized.

Note: The Nasuni Edge Appliance supports physical (pass through) disks for larger cache sizes, up to the maximum disk size supported by the Hyper-V or VMware hosts.

RAM

The maximum amount of RAM that can be configured for a Nasuni Edge Appliance is 128 GB. Any RAM above the limit of 128 GB is ignored.

Encryption

The Nasuni Edge Appliance encrypts data using the OpenPGP encryption protocol, so that data is secured in transit to and at rest in cloud storage. The 256-bit Advanced Encryption Standard (AES-256) encryption is the default encryption.

Encryption key files (used by the Nasuni Edge Appliance and the Nasuni Management Console) should be OpenPGP-compatible.

The Nasuni Edge Appliance supports the IDEA cipher on uploaded encryption keys.

Encrypted drives used in Nasuni hardware appliances rely on FIPS (Federal Information Processing Standard) 140-2 standard compliant libraries and modules for disk encryption.

HTTPS proxy

The Nasuni Edge Appliance and the Nasuni Management Console support HTTPS proxies.

MTU settings

The Nasuni Edge Appliance supports MTU settings above 1500.

NICs

The Nasuni Edge Appliance supports multiple NICs for redundancy.

TLS (Transport Level Security) security

The Nasuni Edge Appliance supports TLS (Transport Level Security) security for email.

Nasuni Edge Appliances running the OS7 version of the Nasuni Edge Appliance base operating system support TLSv1, TLSv1.1, and TLSv1.2. The Nasuni Edge Appliance negotiates the appropriate version of TLS, depending on what the connecting client supports.

The version of the Nasuni Edge Appliance base operating system, such as OS7, appears on the bottom right of each page of the Nasuni Edge Appliance user interface.

Nasuni Analytics Connector

The Nasuni Analytics Connector creates a temporary copy of file data in native object format in your preferred cloud storage account, which cloud-based business intelligence and analytical tools can operate on. For more details, see Analytics Connector AWS or Analytics Connector Azure.

The following compatibility details apply:

Note: The source is always a Nasuni volume backed by cloud storage. The destination is always in cloud native format and not managed or monitored by Nasuni.

Nasuni Add-Ons

The following Nasuni add-ons are available.

Nasuni IQ

Nasuni IQ requires NEA version 9.14.3 or later, NMC version 23.3.3 or later, and Azure Blob Storage.

Global File Acceleration (GFA)

Nasuni Managed GFA is done through changes to configurations that only Nasuni personnel can access.

Customer Managed GFA is done through the Nasuni Management Console (NMC).

Nasuni Access Anywhere

Nasuni Access Anywhere allows customers to extend high-performance file access to remote and hybrid workers while empowering them with productivity tools to manage files from anywhere on any device. The service integrates Microsoft Office 365, Microsoft Teams, and Slack with corporate file shares, so every member of a project team can work and collaborate seamlessly.

Nasuni Access Anywhere: Applications

• Applications that require Advanced GFL are not compatible with Nasuni Access Anywhere.

• A file locked through NAA creates a write-lock (also called a share lock) on the NEA.

• Files can be locked in two ways:

  • NAA Manual Lock = A user can lock and unlock any file through the client apps, including the web file manager.

  • NAA Auto Lock = A file is locked and unlocked automatically when accessed through an NAA client app. This varies by NAA client app and file extension.

Nasuni Access Anywhere: Hypervisors and Marketplaces

Nasuni Access Anywhere: Databases

See Database Troubleshooting - Version Compatibility.

For HA information, see:

• MariaDB Replication

• File Fabric HA

Nasuni Access Anywhere: Authentication Providers

Users can be authenticated against the internal user database or any directory service. Support is included for Active Directory and services that support SAML 2.0.

See documentation for examples with Active Directory, Google Workspace, Okta, and Duo.Web Browsers

Nasuni Access Anywhere: Protocols

Client applications can use these protocols to connect to the Server.

Nasuni Access Anywhere: Client Platforms

Technical Support

Online self-help resources and Technical Support are available at www.nasuni.com/support.