--- title: "Install and Configure File IQ on Google Cloud Platform (GCP)" slug: "file-iq-installation-for-gcp" updated: 2026-05-04T18:30:24Z published: 2026-05-04T18:30:24Z --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.nasuni.com/llms.txt > Use this file to discover all available pages before exploring further. # Install and Configure File IQ on Google Cloud Platform (GCP) This guide is intended for the IT administrator or person responsible for installing the File IQ Appliance. ## Overview and Requirements This section provides general information about the File IQ Appliance, as well as its technical specifications. ## What File IQ Does The File IQ feature is designed to provide insights and analytics on your file data usage patterns. File IQ enables you to quickly take advantage of several important capabilities, including: - **File Usage Analytics:** Track usage and collaboration patterns across users, departments, file types, volumes, and more. Gain visibility to optimize storage, plan capacity, and facilitate capacity-based chargeback. - **Health Monitoring:** Monitor system component metrics to proactively identify resource contention and capacity limits so administrators can take preventative measures. - **Forensic Capabilities:** Perform historical analysis of file, user, or application activity when troubleshooting issues or investigating information security events. - **Automated Reporting:** Leverage prebuilt reports and dashboards that deliver actionable intelligence to technical and business users and support chargeback reporting. ## Key Terms and Components The following terms are helpful for understanding the File IQ Appliance: - **Cache**: The local storage of the File IQ Appliance. All volume metadata accessed regularly is kept locally in the File IQ Appliance cache. If the requested metadata is not locally resident, it is staged into the cache and provided for the request. - **Cloud storage**: Internet-based, highly protected, unlimited storage. - **Event Hubs:**A cloud-native data streaming service used to forward events between components of the File IQ Solution. - **Grafana:**Grafana is a multi-platform open-source analytics and interactive visualization web application. It provides charts, graphs, and alerts for the web when connected to supported data sources. - **Nasuni Edge Appliance (NEA)**: The virtual or physical Nasuni appliance that integrates with your infrastructure via CIFS (SMB), NFS, FTP/SFTP, or HTTPS/REST protocols. The Nasuni Edge Appliance can be mapped as a network drive. - **Nasuni Edge Appliance user interface**: The Web-based graphical user interface with which you configure and manage the Nasuni Edge Appliance. The Nasuni Edge Appliance user interface is accessible with supported Web browsers, including Mozilla Firefox, Microsoft Edge, Apple Safari, and Google Chrome. - **File IQ:**The File IQ Appliance contains the database, Grafana server, event processing, and volume scanning capabilities that the File IQ Solution uses to give insight into Nasuni Edge Appliance and Volume usage across your Nasuni deployments. - **Nasuni Management Console****(NMC)**: The Web-accessible appliance with which you can configure and manage multiple Nasuni Edge Appliances. The Nasuni Management Console is accessible with supported Web browsers, including Mozilla Firefox, Microsoft Edge, Apple Safari, and Google Chrome. - **Nasuni Orchestration Center (NOC)**: Nasuni’s zero-maintenance control path built on elastic, multi-region cloud services that enables file data to be shared across locations at any scale and without version conflict. The NOC, also referred to as the Nasuni Account Dashboard, provides you with access to File IQ Serial Numbers, which are used to install File IQ. - **File IQ Dashboard:** A custom dashboard deployed within the File IQ Appliance-hosted Grafana to display information gathered by the File System Metadata Service (FSMS) and the File System Event Processor (FSEP). - **File IQ Service:** The File IQ Service collects audit events on the NEA and forwards them to the File IQ Appliance via the Azure EventHub. > ***Note****: The audit events collected by the File IQ Service are independent of the standard auditing feature enabled on the NEAs.* - **Share/export**: An access point to a folder on a volume that can be shared or exported on your network. Access to a CIFS (SMB) share can be customized on a user-level or group-level basis. You can create many shares or exports on a volume for different purposes or audiences. - **Volume**: A set of files and directories (CIFS (SMB), NFS, and FTP/SFTP). ## File IQ Solution Specifications This section contains specifications for configuring the File IQ Appliance. ### Supported Web Browsers The File IQ Appliance supports the following Web browsers: | **Browser** | **Version** | | --- | --- | | Mozilla Firefox | Latest | | Google Chrome | Latest | | Apple Safari | Latest | | Microsoft Edge | Latest | ### Virtual Machine Requirements For virtual machine requirements on an already deployed File IQ appliance running version 10.0 and below, proceed directly to [Verifying Size Requirements](/v1/docs/nasuni-file-iq-sizing-tool-and-instructions). The File IQ Appliance must meet minimum specifications starting from the 10.1 release. Each installation of the File IQ Appliance should adhere to these specifications and follow the actions required for specific sizing, as outlined in the following scenarios: #### New Installation of File IQ versions 10.3 or newer 1. Install the File IQ Appliance using the minimum specification. 2. Connect the volumes until all volumes are processed at least once. 3. Connect Nasuni Edge Appliances (NEAs) to the File IQ using the [Nasuni Portal](http://portal.nasuni.com). 4. Wait for 7 calendar days of NEA activity to occur within the organization. 5. Run the Sizing UI at [https://FILE-IQ-FQDN:8443/niq/sizing](https://FILE-IQ-FQDN:8443/niq/sizing) to validate the correct size. If necessary, make any recommended sizing adjustments to the Virtual Machine. #### New Installation of File IQ version 10.2.x or earlier 1. Install the File IQ Appliance using the minimum specification. 2. Connect the volumes until all volumes are processed at least once. 3. Use the data available at [https://FILE-IQ-FQDN:8443/niq/retention_configuration](https://FILE-IQ-FQDN:8443/niq/retention_configuration)[,](https://FILE-IQ-FQDN:8443/niq/retention_configuration) along with the [Sizing Spreadsheet,](/v1/docs/nasuni-file-iq-sizing-tool-and-instructions) to validate the correct size. If necessary, make any recommended sizing adjustments to the Virtual Machine. 4. Connect Nasuni Edge Appliances (NEAs) to the File IQ using the [Nasuni Portal](http://portal.nasuni.com). 5. Wait for 7 calendar days of NEA activity to occur within the organization. 6. Check the data available again at [https://FILE-IQ-FQDN:8443/niq/retention_configuration,](https://FILE-IQ-FQDN:8443/niq/retention_configuration) along with the [Sizing Spreadsheet,](/v1/docs/nasuni-file-iq-sizing-tool-and-instructions) to validate the correct size. If necessary, make any recommended sizing adjustments to the Virtual Machine. #### Upgrade an Existing Installation of File IQ to Version 10.3 or newer Upgrading to File IQ 10.3 or newer from versions before 10.3 requires a minimum amount of free disk space to perform a one-time database optimization at the beginning of the upgrade sequence. 1. Check that your current installation of File IQ has enough free disk space, as described on the [10.3 Upgrade File IQ Database Optimization](/v1/docs/103-upgrade-file-iq-database-optimization) page. 2. Once your upgrade to 10.3 or newer has completed, run the Sizing UI at [https://FILE-IQ-FQDN:8443/niq/sizing](https://FILE-IQ-FQDN:8443/niq/sizing) to validate your current sizing. 3. Wait for 7 calendar days of NEA activity to occur within the organization. 4. Run the Sizing UI again to validate the correct size based on usage observed since the upgrade. If necessary, make any recommended sizing adjustments to the Virtual Machine. #### Upgrade an Existing Installation of File IQ to Version 10.2 or earlier 1. Use the data available at [https://FILE-IQ-FQDN:8443/niq/retention_configuration](https://FILE-IQ-FQDN:8443/niq/retention_configuration)[,](https://FILE-IQ-FQDN:8443/niq/retention_configuration) along with the [Sizing Spreadsheet,](/v1/docs/nasuni-file-iq-sizing-tool-and-instructions) to validate the correct size. If necessary, make any recommended sizing adjustments to the Virtual Machine before performing the upgrade. 2. Upgrade to File IQ version 10.2 (or an earlier version). 3. Wait for 7 calendar days of NEA activity to occur within the organization. 4. Check the available data again at [https://FILE-IQ-FQDN:8443/niq/retention_configuration,](https://FILE-IQ-FQDN:8443/niq/retention_configuration) along with the [Sizing Spreadsheet,](/v1/docs/nasuni-file-iq-sizing-tool-and-instructions) to validate the correct size. If necessary, make any recommended sizing adjustments to the Virtual Machine. #### Verifying Size Requirements The NMC has a health check for File IQ that indicates whether sizing needs to be adjusted as a result of any of the previous steps, regardless of whether the license is Basic or Premium. To determine the right virtual machine requirements for the **Basic** license, follow these steps for versions of File IQ prior to 10.1.3: 1. Open the [Sizing Spreadsheet](/v1/docs/nasuni-file-iq-sizing-tool-and-instructions). 2. Navigate to the [**File IQ Events**](/v1/docs/file-iq-dashboards#events-dashboard)****dashboard. 3. Use the information from the **Edge Appliance Activity** panel to fill in the [Sizing Spreadsheet](/v1/docs/nasuni-file-iq-sizing-tool-and-instructions#file-iq-version-102-and-earlier-sizing-spreadsheet) fields. 4. Navigate to the **Volumes Summary** dashboard and use the **Volume Summary** panel to fill in the [Sizing Spreadsheet](/v1/docs/nasuni-file-iq-sizing-tool-and-instructions#file-iq-version-102-and-earlier-sizing-spreadsheet) fields. The [Sizing Spreadsheet](/v1/docs/nasuni-file-iq-sizing-tool-and-instructions#file-iq-version-102-and-earlier-sizing-spreadsheet) displays your minimum sizing requirements. > ***Note****: If you need Sizing Spreadsheet assistance, contact your Nasuni Account Manager.* Otherwise, use the data available at [https://FILE-IQ-FQDN:8443/niq/retention_configuration](https://192.168.40.138:8443/niq/retention_configuration)[,](https://192.168.40.138:8443/niq/retention_configuration) along with the [Sizing Spreadsheet,](/v1/docs/nasuni-file-iq-sizing-tool-and-instructions) to determine the appropriate virtual machine requirements for your organization. #### Minimum Specifications The minimum specifications for the File IQ Appliance are as follows: | Item | Size | Notes | | --- | --- | --- | | vCPUs | 16 | - | | Memory | 32 GiB | - | | Nasuni Cache Disk | 569 GB | MB/s 150 ; IOPS 2,300 | | Nasuni COW Disk | 64 GB | MB/s 150 ; IOPS 2,300 | | File IQ DB Disk | 1.1 TB | MB/s 150 ; IOPS 5,000 | | VM Size | **AWS**: c5a.4xlarge **Azure**: D16ls_v5 **GCP**: n2d custom | - | > - On GCP an N2D Series 'Custom' machine type should be selected (see sizing tool guide and install guide for more details) > - On GCP, for data disks, use 'SSD persistent disk' type (see sizing tool guide and install guide for more details) # Deploy File IQ in Google Cloud Platform This chapter explains how to install the File IQ Solution on the Google Cloud Platform. > ***Tip****: This document is about deploying virtual machines. It does not cover configuring a storage account for use with Nasuni volumes.* > [!CAUTION] > ***Warning: DO NOT attempt to restore from a virtual machine snapshot or backup. Attempting to restore from a virtual machine snapshot or backup puts the IQ Appliance in an unknown state in relation to the Nasuni Orchestration Center (NOC) and requires a recovery process. This might result in data loss.*** > ***Tip****: You should leverage your cloud provider's role-based access and identity access management features as part of your security strategy. Based on your policies, such features can limit or prohibit administrative access to the cloud account.* > [!WARNING] > ***Important****: File IQ Appliances must be configured with operational DNS servers and a time server (internal or external) within your environment. The File IQ Appliance is configured with a default time server time.nasuni.com. If you need to use a different time server, the procedure to change the default time server is documented in the Nasuni Edge Appliance Time Configuration section of the Nasuni Edge Administration guide.* > ***Note****: The vendor occasionally changes their interfaces with little notice to users. The exact screens and text on these platforms might change at any time.* > ***Tip****: Check out the*[*File IQ Installation and Configuration*](https://nasuni-customer-academy.workramp.io/register)*videos for a general reference on the File IQ installation process. Your specific hypervisor installation includes unique steps not included in this video reference series.* ## Day 1 File IQ Installation Checklist To complete a day 1 File IQ installation, follow this checklist: | **Step** | **Action** | | --- | --- | | 1 | Complete [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites)****section in this document.****Your account manager can assist you with this item. | | 2 | Complete [**2. Installing File IQ using the GCP Virtual Hard Disk**](/v1/docs/file-iq-installation-for-gcp#2-installing-file-iq-using-the-gcp-virtual-hard-disk) section in this document. | | 3 | Complete [**3. Running the File IQ Appliance First Boot Wizard**](/v1/docs/file-iq-installation-for-gcp#3-running-the-file-iq-appliance-first-boot-wizard) section in this document. | | 4 | Complete the [**4a. Set the Escrow Passphrase**](/v1/docs/file-iq-installation-for-gcp#4a-set-the-escrow-passphrase-for-the-file-iq-appliance-100) for the File IQ Appliance section in this document. For File IQ Appliances on 10.0 and below, always complete the [**4b. Add the File IQDB to the File IQ Appliance**](/v1/docs/file-iq-installation-for-gcp#4b-add-the-file-iqdb-disk-to-the-file-iq-appliance) section in this document. | | 5 | Complete [**5. Connect the Nasuni Volumes to the File IQ Appliance**](/v1/docs/file-iq-installation-for-gcp#5-connect-the-nasuni-volumes-to-the-file-iq-appliance)****section in this document. | | 6 | Complete [**6. Disabling Quality of Service for the File IQ Appliance**](/v1/docs/file-iq-installation-for-gcp#6-disabling-quality-of-service-qos-for-the-file-iq-appliance)****section in this document. | | 7 | Complete [**7. Enabling the File IQ and Configure File IQ Service**](/v1/docs/file-iq-installation-for-gcp#7-enabling-the-file-iq-appliance-and-configuring-file-iq-service) section in this document. | | 8 | Complete [**8. Accessing the File IQ Dashboards**](/v1/docs/file-iq-installation-for-gcp#8accessing-the-file-iq-dashboards)****section in this document. | | 9 | For more information, see the following sections: - [Appendix A: Firewall Configuration](/v1/docs/file-iq-installation-for-gcp#appendix-a-firewall-configuration) - [Appendix B: Deletion Security](/v1/docs/file-iq-installation-for-gcp#appendix-b-deletion-security) - [Appendix C: Installing File IQ using Google Cloud Marketplace](/v1/docs/file-iq-installation-for-gcp#appendix-c-installing-file-iq-using-google-cloud-marketplace) - [Appendix D: Controlling the GCP File IQ VM](/v1/docs/file-iq-installation-for-gcp#appendix-d-controlling-the-gcp-file-iq-vm) - [Starting the GCP VM](/v1/docs/file-iq-installation-for-gcp#starting-the-gcp-vm) - [Status of the GCP VM](/v1/docs/file-iq-installation-for-gcp#status-of-the-gcp-vm) - [Shutting down the GCP VM](/v1/docs/file-iq-installation-for-gcp#shutting-down-the-gcp-vm) - [Appendix E: Uninstalling the GCP VM](/v1/docs/file-iq-installation-for-gcp#appendix-e-uninstalling-the-gcp-vm) - [Appendix F: Resizing the File IQ Disks](/v1/docs/file-iq-installation-for-gcp#appendix-f-resizing-the-file-iq-disks) | ## 1. Prerequisites The following items should be readily available to help you navigate the File IQ installation and setup process. It is recommended that you complete these requirements before starting or have a way to fulfill them during the installation process. | **Item** | **Description** | | --- | --- | | Contact Nasuni | Contact your Account Manager to enable the File IQ license and configure your account for the File IQ Appliance. | | Virtual Machine Requirements | Process the Virtual Machine Requirements section above to ensure you have the necessary sizing information before proceeding to installation or upgrade. The main information used for the Virtual Machine requirements is the following: 1. File IQ Cache Disk - Size - IOPS - Throughput (MB/s) 2. File IQ DB disk size - Size - IOPS - Throughput (MB/s) 3. Google Cloud Compute Engine VM size 4. Google Cloud Compute Engine VM memory 5. Google Cloud Compute Engine VM number of CPU Cores ***Important****: File IQ does not support disk striping on the Cache or File IQ DB disks.* | | GCP Login | Authentication and Authorization to your organization’s GCP Account is needed to create the File IQ Virtual Machine. | | GCP Region | The GCP region that you wish to install the File IQ Appliance into. | | GCP Network Details for the File IQ virtual machine (VM) | When installing the File IQ Virtual Machine in GCP, the following items are required for the virtual machine network Interface: 1. Network 2. Subnetwork Each organization has its own requirements for how the virtual machine's networking is configured. Nasuni recommends defining this before you start the installation process. | | NMC Login | Authentication and authorization to your organization’s Nasuni Management Console to configure the File IQ for your environment. | | Nasuni Portal Login | Authentication and authorization to your organization’s [Nasuni Portal](http://portal.nasuni.com/) account to retrieve your File IQ Serial Number and Authorization Code, and to configure the File IQ. | | Volumes List | Use at least one volume when setting up File IQ. > ***Note****:****Note****:**Some customers might not use this feature and therefore it is not required for setup*. | | NEAs List | You need at least one Nasuni Edge Appliance to configure sending activity to the File IQ virtual machine. Ideally, pick an NEA from which you can mount volumes to generate traffic and see it in the File IQ dashboards. The NEA must be running version 9.14.3 or later*.* > ***Note****:****Note****:**Some customers might not use this feature and therefore it is not required for setup.* | | File IQ Serial Number and Authorization Code | **From the Nasuni Portal** To locate the File IQ Appliance Serial Number from the [Nasuni Portal](http://portal.nasuni.com/), navigate to **Setup > Serial Numbers > File IQ**. It is paired with an associated Authorization Code (Auth Code). Configuration of the File IQ Appliance and NEAs for File IQ can be found by navigating to **Appliance Services > File IQ Configuration**. If the File IQ Config menu or File IQ Serial Numbers are unavailable, contact your Nasuni Account Manager to confirm that the File IQ License is correctly configured for your account. > ***Note****: To enable a single sign-on user to access the File IQ Config menu, refer to the*[*Portal documentation*](https://docs.nasuni.com/docs/nasuni-portal-user-guide#custom-roles)*.* | | File IQ Username and Password | The first boot setup of the File IQ Appliance requires a new username and password. These values are specific to the File IQ Appliance only. | | File IQ Hostname | When you go through the first boot wizard for the File IQ Appliance, you must provide a hostname for the machine. ***Note****: Host names longer than 15 characters cannot be added to Active Directory services.* | | File IQ Network Details | You must provide the machine's network details when you go through the first boot wizard for the File IQ Appliance. | | Grafana Password | The default password for the Grafana viewer account must be changed during the first usage. Nasuni recommends having a new password ready that aligns with your corporate processes and procedures. | | Active Directory Credentials | The File IQ Appliance must connect to the same Active Directory domains as the NEAs and volumes configured in the File IQ Appliance. The following information might be necessary: - Active Directory domain name. - Active Directory Primary Domain Controller (PDC) IP address. - Active Directory Administrator Account Username and Password. | | NEA Firewall Requirements | The Nasuni Edge Appliance requires access to the Azure Event Hub when you enable File IQ. All network ports and access requirements for the File IQ Service on the NEA are documented in the [Firewall and Port Requirements](/v1/docs/firewall-and-port-requirements) in the Nasuni Edge Appliance section. Before enabling the File IQ on the NEA, complete the NEA Firewall Requirements for File IQ Service. | | File IQ Firewall Requirements | When you enable File IQ, the Nasuni Edge Appliance requires access to the Azure Event Hub. The File IQ Appliance section of the [Firewall and Port Requirements](/v1/docs/firewall-and-port-requirements) documents all network ports and access requirements for the File IQ Service on the NEA. Before you activate File IQ on the File IQ Appliance, complete the File IQ Firewall Requirements for File IQ. | | Proxy Server Details | When configuring a proxy to access HTTPS resources on the Internet, proxy server details can be configured during the First Boot Wizard for the File IQ Appliance. > ***Note****: Connectivity to Azure Event Hubs cannot be proxied; direct connectivity to Azure services is required. For more information, see the following****Before You Begin****items: NEA Firewall Requirements and File IQ Firewall Requirements.* | ## 2. Installing File IQ using the GCP Virtual Hard Disk > [!WARNING] > ***Important****: Nasuni does not have access to your GCP account; you must create and maintain your own GCP account. To create an account, go to the*[*Google Cloud Platform site*](https://cloud.google.com/?hl=en)*.* > ***Tip****: In the Nasuni model, customers provide their own cloud accounts for storing their data. As part of their overall security strategy, customers should leverage their cloud provider's role-based access and identity access management features. Such features can be used to limit or prohibit administrative access to the cloud account based on customer policies.* > [!WARNING] > ***Important****: To access Active Directory-enabled volumes, the File IQ Appliance must be connected to an Active Directory server in the same Active Directory Forest. This requires part of your Active Directory infrastructure to also be running on the GCP Platform.* The File IQ Appliance can be deployed from a Google Compute Engine (GCE) disk file downloaded from the [Nasuni account website](https://account.nasuni.com/). There are several steps involved in installing the File IQ Appliance from the GCE disk file: 1. Download the GCE disk file from [http://portal.nasuni.com](http://portal.nasuni.com) 2. Upload the GCE disk to Google Cloud Storage. 3. Create an image from the GCE disk file. 4. Installing the File IQ Appliance using an image. ### Download the GCE Disk File 1. Go to [http://portal.nasuni.com](http://portal.nasuni.com). 2. Click **Downloads**. 3. In the File IQ area, click on **Download Google Format**. 4. Click the latest version. The download starts. Once the GCE Disk is downloaded, go to the next section and upload it to Google Cloud Storage. ### Upload the GCE Disk to Google Cloud Storage > [!WARNING] > ***Important****: Do not uncompress the GCE Disk before the upload.* 1. Log in to the Google Cloud console at [https://console.cloud.google.com/](https://console.cloud.google.com/). The Google Cloud Dashboard appears. 2. Click on **Cloud Storage**. The Cloud Storage view appears. 3. Select **Buckets**. The **Buckets** pane appears. 4. Click the name of the Bucket you wish to use for uploading the GCE Disk file. The Bucket details pane appears. 5. Click **UPLOAD FILES**, and the Operating System browser window opens. 6. Select the GCE Disk on your hard drive and click **Open**. The upload starts. Once the GCE disk file is uploaded, go to the next section, and create an image. ### Creating an Image from the GCE Disk File To install the disk file on GCP as a Virtual Machine, Nasuni recommends creating an image from the disk file so that the image acts as a template and can be deployed multiple times. To create an image of the installation software, follow this procedure: 1. Log in to the Google Cloud console at [https://console.cloud.google.com/](https://console.cloud.google.com/). The Google Cloud Dashboard appears. 2. From the GCP Dashboard **Navigation menu,** click **Compute Engine,**then**Images.**The image appears. 3. Click **CREATE IMAGE.**The **Create an image** pane appears. 4. Enter a **Name** for the image. The name must start with a lowercase letter, followed by up to 62 lowercase letters, numbers, or hyphens, and cannot end with a hyphen. 5. Set **Source** to **Cloud Storage file**. 6. Click **BROWSE**, and the **Select an object** pane appears with a list of Buckets. 7. Click the Bucket that contains the GCE Disk file. The list of files for that Bucket appears. 8. Select the image for the File IQ appliance (.tar.gz file). 9. Click **SELECT**. The **Select an object** pane closes. 10. For File IQ Appliances running version 10.1 or later, proceed to 10.a. For File IQ Appliances running earlier versions, proceed to 10.b: 1. For File IQ Appliances running version 10.1 or later, follow these steps: 1. Click **Equivalent Code** located in the top right of the page. ![](https://cdn.document360.io/2adf6ce2-c120-4520-b135-0fc4463ddde3/Images/Documentation/image-DSLCBSV9.png) 2. Click **Run in Cloud Shell** located at the bottom of the page. 3. Accept the shell access prompts. 4. Add UEFI support for the image by adding the following to the end of the auto-generated command: --guest-os-features=UEFI_COMPATIBLE 5. Click **Enter**. If successful, the **STATUS** displays as **READY**. 2. For File IQ Appliances running earlier versions prior to 10.1, follow these steps: 1. Click **CREATE**. The **Create an image** pane closes, and the **Images** list appears, with the new image's status showing Pending. 2. Wait for the status indicator to turn green. The image is now created. Go to the next section to install File IQ using the image. ### Installing the File IQ Virtual Machine using an image After creating the image from the disk file, use it to deploy the File IQ Virtual Machine. To create the Virtual Machine, follow this procedure: 1. Log in to the Google Cloud console at [https://console.cloud.google.com/](https://console.cloud.google.com/). The Google Cloud Dashboard appears. 2. Click the Search field and select **Compute Engine.**The **VM Instances** pane appears. 3. Click **CREATE INSTANCE**. The **Create an Instance** pane appears. 4. Enter an Instance **Name**for the File IQ Virtual Machine. 5. From the **Zone** drop-down list, select a zone for this deployment. Zones determine where data is stored and used. Also, different zones offer different resources and features. Choose a zone that is close to your point of service. For more information, see [Regions and zones](https://cloud.google.com/compute/docs/regions-zones). 6. Click the **General purpose** tab and select the **Series** of the machine type as **N2D**. 7. Scroll down to the **Machine type** drop-down, and select **Custom**. 8. Using the **Sizing Tool**output entry for minimum vCPU in section [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites), set the number of Cores for the Instance. 9. Using the **Sizing Tool**output for minimum Memory in section [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites), set the Memory size for the Instance. 10. Click the **OS and storage** tab on the left-side navigation. 11. Click **CHANGE**. The **Boot disk** pane appears. 12. Click the **CUSTOM IMAGES** tab. The **Custom Image** pane appears. 13. From the **Image** dropdown list, select the File IQ image you previously created. 14. Click the **Boot disk type drop-down,** and select **SSD persistent disk**. Use the default disk size. 15. Click **SELECT**. The **Boot disk** pane closes. The selected image's name is displayed in the **Boot disk**section. 16. Click the **Networking** tab on the left-side navigation. 17. From the **Firewall** area, enable **Allow HTTPS traffic**. 18. In the **Network Interfaces** section, expand the **default**interface. The **Edit network interface** pane appears. 19. Enter the corresponding fields from the **GCP Network Details for the File IQ VM** entry in the [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites)****section above: **Network** and **Subnetwork**. 20. (Optional) To disable the **External IPv4 address** based on your company’s security guidelines, navigate to the **Network Interfaces** section and select **None** in the **External IPv4 address** drop-down. 21. Click the **OS and storage** tab on the left-side navigation. 22. Click **ADD NEW DISK**. The **Add new disk** pane appears. 23. Enter a **Name** for the cache disk. Nasuni recommends as a best practice to prefix the disk name with the VM Instance name and use the -cache suffix: -cache. 24. From the **Disk** **type** drop-down, select **SSD persistent disk**. 25. Enter a **Size** for the cache disk that matches the outputs of the **Nasuni Cache** from the Virtual Machine Requirements section in the [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites) section above. 26. Scroll down to **Encryption**. The default **Encryption** is **Google-managed encryption key**. 27. Scroll down to **Attachment settings**, and select **Delete disk** for the **Deletion rule** setting. This optional step ensures the File IQ disk is automatically deleted when the VM is deleted. 28. Click **SAVE**. The cache disk is defined and appears in the **Additional disks** section. 29. Click **ADD NEW DISK**. The **Add new disk** pane appears. 30. Enter a **Name** for the COW disk. Nasuni recommends as a best practice to prefix the disk name with the VM Instance name and use the -cow suffix: -cow. > [!WARNING] > ***Important****: The File IQ Appliance relative sizes are important during installation because the NEA (on which the File IQ Appliance is built) allocates disks to various roles based on size. Nasuni recommends using suffixes for the data disks, so that the names of the disk indicate their expected roles based on their initial sizes. The File IQ DB Disk is the largest, the Cache Disk is the next largest, and the COW Disk is the smallest.* 31. From the **Disk** **Type** drop-down, select **SSD persistent disk**. 32. Enter a **Size** for the CoW disk that matches the outputs of the **Nasuni CoW**from the Virtual Machine Requirements section in the [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites) section above. 33. Scroll down to **Encryption**. The default **Encryption** is a **Google-managed encryption key**. 34. Scroll down to **Attachment settings**, and select **Delete disk** for the **Deletion rule** setting. This optional step ensures the File IQ disk is automatically deleted when the VM is deleted. 35. Click **SAVE**. The cow disk is created and appears in the list of disks. Two disks are now defined for the File IQ Virtual Machine. 36. Add the File IQ DB disk. > [!WARNING] > ***Important****: This step is only applicable to File IQ Appliances starting with the 10.1 release.* 1. Click **ADD NEW DISK**. The **Add new disk** pane appears. 2. Enter a **Name** for the File IQ DB disk. Nasuni recommends as a best practice to prefix the disk name with the VM Instance name and use the -fiqdb suffix: -fiqdb. 3. From the **Disk** **Type** drop-down, select **SSD persistent disk**. 4. Enter a **Size** for the File IQ DB disk that matches the outputs of the **File IQ DB Disk**from the Virtual Machine Requirements section in the [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites) section above. 5. Scroll down to **Encryption**. The default **Encryption** is **Google-managed encryption key**. 6. Scroll down to **Attachment settings**, and select **Delete disk** for the **Deletion rule** setting. This optional step ensures the File IQ disk is automatically deleted when the VM is deleted. 7. Click **SAVE**. The file IQ DB disk is created and appears in the list of disks. Three disks are now defined for the File IQ Virtual Machine. 37. Click **CREATE** to create the new Virtual Machine. The File IQ Virtual Machine is created and automatically started. 38. Via the navigation menu, select **VPC network,** then **Firewall** to define one additional firewall rule used to access the File IQ Dashboard via https on port 3000. The creation of the rule is done via the following procedure: 1. Click **CREATE FIREWALL RULE**. The firewall rule editor appears. 2. Enter the **name** of the rule. For example, “fiq-fw-dashboard”. 3. Enter a **description**. For example, “File IQ TCP Ingress for port 3000”. 4. Select the **Network** used by the File IQ Appliance. 5. For **Direction of traffic,** select I**ngress**. 6. For **Action on match**, select **Allow**. 7. For **Targets**, select **All instances in the network**. 8. For **Source filter**, select **IPv4 ranges**. 9. For **Source IPv4 ranges**, enter **“**0.0.0.0/0”. This is a default value and is not restrictive. You might restrict the IP range based on your network security settings. 10. For **Protocol and ports**, select **Specified protocols and ports**. 11. Select **TCP** and in the **Port** field, enter **“**3000**”.** 39. Click **CREATE** to create the ingress firewall rule. ## 3. Running the File IQ Appliance First Boot Wizard To access the newly installed File IQ Appliance, follow this procedure: 1. Open the GCP Dashboard. From the navigation menu, click **Compute Engine**, then **VM instances.**The **VM instances**pane appears. 2. In the **Virtual machines** list, find the **internal** and **external IP** columns for the File IQ Appliance virtual machine created in the previous step. 3. If an external IP address was configured, copy it. If an external IP address was not configured, get an internal IP address. If an external IP address is not configured, you must use the internal IP address assigned to the VM. 4. Navigate to the **First Boot Wizard** for the File IQ Appliance by opening a new browser window. 1. To access the File IQ Appliance, enter the address in this form: https://, where is the **IP address** from step 3 immediately above this step. 2. The File IQ Appliance user interface appears. ![](https://cdn.document360.io/2adf6ce2-c120-4520-b135-0fc4463ddde3/Images/Documentation/image(909).png) 5. Enter the **Hostname** you defined in the **File IQ Hostname.** This was defined in the [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites) section above. 6. Complete the remainder of the System Settings defined in the File IQ Network Details as part of the [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites) section above. 7. Click **Continue**. The **Review the Network Settings** pane appears. 8. If all fields are correct, click **Continue**. The next pane confirms if the File IQ Appliance is **Configuring Network Settings**. If the File IQ Appliance does not reconnect automatically, try refreshing the page and check whether the File IQ Appliance’s IP address has changed. If so, update the browser address bar. 9. The **Nasuni Filer Software Update** pane appears. Click **Continue**. 10. Enter the **File IQ Serial Number** and **Authorization Code** obtained under the **File IQ Serial Number and Authorization Code** as part of the [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites) section above. 11. Click **Continue**. The **Add a New Nasuni Filer to your account** pane appears. > ***Note:****If you get an****Invalid serial number or access code provided****during this step, it is because you have used a NEA Serial Number instead of an File IQ Serial Number. Nasuni recommends double-checking your Serial Number and trying again. See the*[**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites)*section* *for the correct location to the File IQ Serial Number and Authorization Code values.* 12. Enter **Install New Filer** into the **Confirmation** textbox. 13. Click **Continue**. The **Accept the Terms of Service and License Agreement** pane appears. 14. Accept the **Terms of Service** and click **Continue**. The **Enter or accept Filer Name** pane appears. 15. Click **Continue**. The **Nasuni Management Console Detected** pane appears. 16. Enable the **Join NMC Management** checkbox and click **Continue**. Enter**a username and password for Administration of this Filer** pane appears. 17. Enter your NMC local account **Username**,**Password,**and**Confirm Password**. These were obtained in the **File IQ Username and Password** section of the [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites) section above. 18. Click **Continue**, the **First Boot Wizard** is complete, and the File IQ Appliance Management window appears. #### 3.a. Joining the File IQ appliance to Active Directory If the volumes you want to scan are protected by Active Directory, you must join your File IQ Appliance to the Active Directory domains to secure these volumes. > ***Note****: The configuration of Active Directory can vary based on different factors, and your specific configuration might require additional settings that are not mentioned in this section. If you encounter any issues while connecting to Active Directory, contact Nasuni Support or your Account Manager for assistance.* Follow this procedure to join Active Directory: 1. Open a Web Browser and access the File IQ Appliance. Enter the address in this form: https://:8443, where is the **IP address** from step 3 in the previous section. The File IQ Appliance user interface appears. 1. Ensure that the hostname of your File IQ Appliance is shorter than 15 characters: 1. From the **Configuration** menu, select **Network Configuration** under the **Networking** section. 2. Verify that the hostname in **Hostname or FQDN** is 15 characters or less. 3. If required, shorten the hostname and click **Save Network Configuration**. 4. Enter your Nasuni admin account details, confirm, and wait for the File IQ Appliance to apply the new settings. 2. Enter the IP address for your primary DNS server in the Primary DNS server text box. You must enter a valid hostname or IP address. 1. From the **Configuration** menu, select **Network Configuration** under the **Networking** section. 2. In **Settings Source**, under **System Settings**, select **DHCP with Custom DNS**. 3. Leave the **Search Domain** empty. 4. Set the **Primary DNS server** to your Active Directory PDC’s IP address. 5. Click **Save Network Configuration**. You must enter your Nasuni admin account details, confirm, and wait for the appliance to apply the new settings. 3. Join the File IQ Appliance to Active Directory by following these steps: 1. From the **Configuration** menu, select **Directory Services** under the **CIFS & Directory Services** section. 2. Enter the fully qualified Active Directory domain name in the **Domain** entry field. 3. Unless instructed by the Nasuni Support or your Account Manager, do not change any other fields. 4. Click **Continue**. The **Confirm/Authenticate Directory Service** dialog box appears. 5. In the **Confirm/Authenticate Directory Service** dialog box, enter your Active Directory administrator username and password and click **Submit**. 6. Wait until the joining process is complete and the Volume Selection page is displayed. 7. Select all volumes you wish to access from the File IQ appliance and click **Continue**. 8. Wait until the volume configuration is complete and the Domain Configuration page is displayed. 9. Enable all the trusted domains you wish to monitor users from and click **Continue**. 10. Wait until the trusted domain configuration is complete and the “**Complete the Configuration**” page is displayed. 11. Click **Finish** to finish the Active Directory configuration. 12. Wait until the configuration completes. 13. The display then returns to the **Directory Services** page and displays Active Directory domain information. You have successfully joined Active Directory. ## 4a. Set the Escrow Passphrase for the File IQ Appliance (10.0+) > [!WARNING] > ***Important****: In order to use DR capabilities a backup of the File IQ Appliance configuration needs to happen. Setting the escrow passphrase enables the backup.* > ***Note****: In order to use the Nasuni File IQ Database backup feature DR needs to be configured for the File IQ Appliance.* To set the escrow key for the File IQ Appliance, follow this procedure: 1. Log in to the **Nasuni Management Console** associated with the File IQ Appliance. 2. Click **Filers**. 3. Click **Escrow Passphrase**. The **Filer Escrow Passphrase** pane appears. 4. Select the **File IQ Appliance** entry in the table and click **Edit 1 Filer**. The **Set Escrow Passphrase** dialog box appears. 5. Enter the same passphrase for both **Escrow Passphrase** and **Confirm Passphrase**. 6. Click **Set Passphrase**. The dialog box closes and returns to the **Filer Escrow Passphrase** pane. If you do not use the Nasuni Escrow Service, instead of setting an escrow passphrase, you can upload your own encryption keyfile and set it as a recovery backup key: 1. Log in to the File IQ appliance web UI. 2. From the **Configuration** menu, select **Encryption Keys**. 3. Click **Upload Encryption Keys**. 4. Choose your externally generated OpenPGP keyfile. 5. Enter the **Key Passphrase** if the keyfile has been secured with a passphrase. 6. Click **Import Key**. 7. Ensure the key has been imported, and click **Set backup key** to set it as a recovery backup key. ## 4b. Add the File IQDB Disk to the File IQ Appliance > [!WARNING] > ***Important****: These steps are only applicable to File IQ Appliances prior to the 10.1 release.* Before enabling the File IQ Appliance, add another disk for the File IQ Database, by following this procedure: 1. Log in to the **Nasuni Management Console** associated with the File IQ Appliance. 2. Click **Filers**. 3. Click **Shutdown & Reboot**. The **Shutdown and Reboot** pane appears. 4. For the **File IQ Appliance,** click the associated **Shutdown/Reboot** action. The **Initiate Shutdown/Reboot of File IQ Appliance** pane appears. 5. Enter ‘**Change Filer Power State**’ into the **Confirmation Phrase** textbox. 6. Select **Shut down immediately**. Click **Shutdown**. The **Shutdown and Reboot** pane appears. Wait until the **Status** column for the **File IQ Appliance** changes to a checkmark before proceeding; at that point, the File IQ Appliance is shut down. 7. Log in to the Google Cloud console at [https://console.coud.google.com/](https://console.coud.google.com/). The Google Cloud Dashboard appears. 8. From the GCP Dashboard Navigation menu, click **Compute Engine**, then **VM Instances**. 9. Click the File IQ Appliance virtual machine in the list. The virtual machine pane opens. 10. Click **Stop** to stop the virtual machine. 11. Click **Edit**. The edit virtual machine pane opens 12. Scroll down to the Additional disks section and click **Add new disk**. The **Add new disk**pane appears. 13. Enter a Name for the File IQ DB disk. Nasuni recommends as a best practice to prefix the disk name with the VM Instance name and use the -fiqdb suffix: **-fiqdb**. 14. From the Disk Type drop-down, select **SSD persistent disk**. 15. Enter a Size for the File IQ DB disk that matches the output of the **File IQ DB Disk Size** from the Virtual Machine Requirements section 16. Select a type of **Encryption**. The default **Encryption** is a **Google-managed key**. 17. (Optional) Scroll down to **Attachment settings** and select **Delete disk** for the Deletion rule setting. This optional step ensures the File IQ disk is automatically deleted when the VM is deleted. 18. Click **Save**. The file IQ DB disk is created and appears in the list of disks. Three disks are now defined for the File IQ Virtual Machine. 19. Click **Save** to save changes to the virtual machine. 20. Click **Start/Resume** to start the virtual machine. The File IQ Appliance Virtual Machine starts. ## 5. Connect the Nasuni Volumes to the File IQ Appliance > [!WARNING] > ***Important****: For the Basic version of File IQ a maximum of 19 volumes can be connected to a File IQ Appliance for metadata analysis. For the Premium version of File IQ a maximum of 47 volumes can be connected to a File IQ Appliance for metadata analysis. If these limits are exceeded, then the metadata analysis stops until the number of connected volumes for metadata analysis falls within the specific range.* > ***Note****: The File IQ Appliance Administration UI****Status > Subscription Status****pane does not accurately reflect the****Max Volumes / Filer****values based on the settings above. You should ignore the value****Max Volumes / Filer in the Status > Subscription Status****pane.* > ***Note****: You might see a "File IQ unhealthy" alert displayed prior to enabling the File IQ service in step 7. This alert is expected and resolves itself after a successful File IQ service enablement.* > ***Note***: *If you are using third-party tools that scan Nasuni volumes using a dedicated NEA, then do not connect that NEA to FIQ, because it can affect the Last Accessed time recorded by FIQ.* To share and connect a volume to the File IQ Appliance for metadata analysis, follow this procedure: 1. Log in to the Nasuni Management Console associated with the File IQ Appliance. 2. Set up remote access for the Volume by following this procedure: 1. Click **Volumes**. 2. Click **Remote Access**. The **Volume Remote Access Setting** pane appears. 3. Select the volumes that you want to share. These should match the Volumes in the **Volumes List** section in the **1. Prerequisites** section above. 4. Click **Edit Volumes**. The **Edit Volume Remote Access Settings**dialog box appears. 5. Ensure that the **Enabled** toggle is set to **On**. 6. For **Remote Access Permissions**, select **Custom**. 7. For the **File IQ Appliance** entry in the **Custom Remote Access Permissions**section, select **Read Only**. > [!CAUTION] > ***Caution****: Ensure that you change only the Remote Access entry for the File IQ appliance to Read Only. Be sure to leave the Remote Access entries for the other volumes unchanged.* 8. Click **Save Remote Access Settings**. The **Volume Remote Access Setting**pane appears. 9. Wait until the **Status** for each of the selected volumes changes to a check mark before proceeding. 3. Connect the Volumes to the File IQ Appliance by following these steps: 1. Click **Volumes**. 2. Click **Connect Volume**. The **Remotely Accessible Volumes** pane appears. 3. Click **Refresh Connections** and wait for the process to complete. 4. For the volumes for which you set up remote access to the File IQ Appliance (step 2 above), click **Edit Connections**. The **Connect/Disconnect Volume** dialog box appears. 5. In the **Filers** section, enable the **File IQ Appliance** checkbox. 6. In the **Storage Access** section, select **Skip creating storage access point**. 7. In the **Inherit Setting** section, untick the three inherit setting checkboxes. 8. Click **Save Connections**. The dialog box closes and returns to the **Remotely Accessible Volumes** pane. 9. Wait until the **Status**column for the **Volume** changes to a checkmark before proceeding. 4. Disable **Snapshot Schedule**for the FILE IQ Appliance and volume pairs by following one of these sets of steps: 1. For volumes not managed by GFA, follow these steps: 1. Click **Volumes**. 2. Click **Snapshot Schedule**. The **Volume Snapshot Schedule**pane appears. 3. Expand the volumes for which you configured remote access in step 2. 4. For each expanded, select each item that is a File IQ Appliance. 5. Click **Edit Volumes**. The **Snapshot Schedule**dialog box appears. 6. Click **Select/Deselect all**until all of the **Days** turn from color to grey. > ***Note****: The****Allow All Day****option can remain selected. Because no days are selected, this setting does not apply.* 7. Click **Save Configuration**. The changes are saved. > ***Note****: The changes might take up to 10 minutes to apply.* 2. For volumes managed by GFA, follow these steps: 1. Click **Volumes**. 2. Click **Snapshot Schedule**. The **Volume Snapshot Schedule** pane appears. 3. Select the volumes for which you configured remote access in step 2. 4. For each selected volume, expand its list to display the associated NEAs and File IQ Appliances. 5. Deselect each item that is not a File IQ Appliance. 6. Click **Edit Volumes**. The **Snapshot Schedule** dialog box appears. 7. Set the **Enablement**window to**On**. 8. Deselect all until all the **Days** turn from color to grey. > ***Note****: The****Allow All Day****option can remain selected. Because no days are selected, this setting does not apply.* 9. Click **Save Configuration**. The changes are saved. ***Note****: The changes might take up to 10 minutes to apply.* 5. Disable Sync Schedule for the File IQ Appliance and Volumes pairs by following these steps: 1. Click **Volumes**. 2. Click **Sync Schedule**. The **Sync Schedule**pane appears. 3. Select a volume for which you configured remote access in step 2. 4. Expand the volume's list to display the associated **NEAs** and **File IQ Appliances**. 5. Deselect each item that is not a File IQ Appliance. 6. Click **Edit Volumes**. The **Sync Schedule**dialog box appears. 7. Click **Select/Deselect all** until all of the **Days** turn from colored to grey. 8. Click **Save Schedule**. The changes are saved and might take up to 10 minutes to apply. > ***Note****: Repeat steps c-h in this section for each Volume connected to File IQ.* ## 6. Disabling Quality of Service (QoS) for the File IQ Appliance It is recommended to disable Quality of Service (QoS) for the File IQ Appliance, as the main workloads involve synchronizing content to the File IQ Appliance, and the system wants to ensure this process happens as quickly as possible. To disable the Quality of Service (QoS) for the File IQ Appliance, follow these steps: 1. Log in to the **Nasuni Management Console** associated with the File IQ Appliance. 2. Click **Filers**. 3. Click **Quality of Service**. The F**iler Quality of Service** pane appears. 4. Select the **File IQ Appliance** entry in the table and click **Edit Filers**. The **Quality of Service Settings**dialog box appears. 5. For all existing **Quality of Service**rules, click **Delete**. 6. Click **Save Rules**. The dialog box closes and returns to the **Filer Quality of Service** pane. ## 7. Enable File IQ in Nasuni Portal and Configure Edge Appliances By default, your File IQ service is turned off on the File IQ Appliance. Additionally, the File IQ Service on the NEA is off and is not configured to use any File IQ Appliance. This section outlines how to enable your File IQ Product on the File IQ Appliance and then configure one or more NEAs to send activity information to the File IQ Appliance. Use the Nasuni Portal to enable File IQ on the File IQ Appliance and the NEA. Use this section to perform the following: 1. Enable the File IQ Product on the new File IQ Appliance. 2. Enable File IQ Service and Assign the File IQ Appliance for the NEA. Before getting started, ensure that the following items from the **1. Prerequisites**section are complete for this specific area: - [Nasuni Portal](https://portal.nasuni.com) - NMC Login - NEA(s) List > ***Note****: Before proceeding, confirm that the NMC, File IQ Appliance, and NEA(s) are all started and running.* ### a. Enabling the File IQ on the New File IQ Appliance Use the Nasuni Portal to enable File IQ on the File IQ Appliance. **Nasuni Portal** To enable the File IQ Appliance from the Nasuni Portal, follow these steps: 1. Log in to the [Nasuni Portal](https://portal.nasuni.com). 2. Navigate to **Appliance Services > File IQ Configuration**. 3. Click the **File IQ Appliance** in the table list. The checkbox becomes **Enabled**. 4. From the **Enable/Disable**drop-down menu, click**Enable Selected**. The State changes to **Enabled** for the File IQ Appliance in the table list. This action is automatically saved. The configuration change is stored. ### b. Enabling File IQ Service and Assigning the File IQ Appliance for the NEA > [!WARNING] > ***Important:****The Nasuni Edge Appliance(s) that are used for data migration or third-party integration purposes should not be enabled to send events to File IQ Appliance(s).* In this section, enable the File IQ Service for each of the NEAs that you have chosen to report activity to the File IQ Appliance. You should have defined each NEA as part of the NEAs List entry in the **1. Prerequisites**section above. Use the Nasuni Portal to enable the File IQ service and assign the File IQ Appliance for the NEA. **Nasuni Portal** To enable the File IQ Service and assign the File IQ Appliance for each of these Nasuni Edge Appliances from the Nasuni Portal, follow these steps: 1. Log in to the [Nasuni Portal](https://portal.nasuni.com). 2. Navigate to **Appliance Services** > **File IQ Configuration.** 3. Click the **Edge** entry in the **Configuration** items on the left of the page. 4. Click the **Edge** name in the table list. The checkbox becomes **Enabled**. 5. From the **Enable/Disable** drop-down menu, click on **Enable Selected**. The State changes to **Enabled** for the Edge name in the table list. This action is automatically saved. 6. Click the **Assign/Unassign** File IQ button. The **File IQ Assignment** panel appears. 7. From the drop-down list, select the name of the **File IQ Appliance** that you want to assign the previously selected Edge entries. 8. Click **Save**. The configuration change is stored. ### c. Forcing the Configuration to be Applied to the File IQ Appliance and Nasuni Edge Appliance After the configuration is saved, it can take up to 1 hour for the configuration to become active on the File IQ Appliance and NEAs. Instead, you can force the configuration to immediately refresh using the Refresh License feature in the NMC so that you can move on to **8. Accessing the File IQ Dashboards** immediately. To force the configuration to become active, follow these steps: 1. Log in to the Nasuni Management Console associated with your account. 2. Click **Filers**. 3. Click **Refresh License**. The **Refresh Subscription License** pane appears. 4. Select the same File IQ Appliance and NEAs that you used in steps a. and b. above, and click **Update Filers**. The **Refresh Subscription License** dialog box appears. 5. Click **Refresh License**. The dialog box closes, and you return to the**Refresh Subscription License** pane. Wait until the**Status** column for the values you selected in step 4 has changed to a checkmark before proceeding. > [!WARNING] > ***Important****: The initial scanning of your volume files begins immediately. This process can take a while, depending on the number of files and directories to be scanned initially. This process can take approximately 1 hour per million files and directories for the initial scan. Subsequent scans occur every 24 hours after the initial scan. Subsequent scans are significantly faster because they only process changes to the existing volumes. To view the progress of the volume scans, use the****System Status****dashboard >****Volume Scan Detailed Status****panel and****Service Support****dashboard >****Volume Scan State Logs****panel.* ## 8.Accessing the File IQ Dashboards The results of scanning the selected volumes appear in numerical and graphical form on the File IQ Dashboards. For details about File IQ Dashboards, see File IQ Dashboards. The File IQ Dashboards contain all the information for NEA activity and volume metadata that the File IQ Appliance receives and produces. To access the File IQ Dashboards, follow this procedure: 1. Open a new browser window. 2. Enter the address in this form: https://:3000 where is the **FQDN** of the File IQ Appliance, assigned in 3. Running the File IQ Appliance First Boot Wizard. The **File IQ Dashboard**user interface appears. 3. In the **Email or username** field, enter “Viewer”. > [!CAUTION] > ***Caution****: Do not rename the Grafana viewer account. The Initialization program expects the viewer account to be present. If the viewer account is not present, the Initialization of the viewer account recreates the viewer account with the default password.* 4. In the **Password** field, enter “nasuni_IQ_2024!”. > ***Note****: Nasuni highly recommends updating the default password for the Grafana viewer account during the first usage.* 5. Click **Log in**. The system logs you into the File IQ Dashboard, and the Home page appears. 6. It is important to change the default password. To change the password, follow this procedure: 1. Click the avatar icon at the top right of the File IQ Dashboard. A context menu is displayed. 2. In the context menu, click **Change password**. The **Change Password** pane appears. 3. In the **Old Password**textbox, enter the original default password “nasuni_IQ_2024!”. 4. Enter the new password into the **New password** and **Confirm password** text boxes. Click **Change Password**. The password is saved, and a dialog appears in the top right corner with the text User password changed. 5. Click **Home** in the top left corner to return to the Home page. ## 9. Nasuni File IQ Status and File IQ Appliance Health This section describes the Nasuni File IQ Status tool that is shipped with the File IQ Appliance. ### a. File IQ Status Tooling The File IQ Status tool, shipped with the File IQ Appliance, offers key insights into the operational health of the File IQ Appliance installation. At any point during the setup of the File IQ Appliance or afterward, the File IQ Status displays the health of key sections of the File IQ Appliance. Each line has three possible status values: - **Healthy**: Indicated by a Green tick symbol. No action is required in this case. - **Unhealthy**: Indicated by a Red x symbol. Action is required in this case. - **Informational**: Indicated by a Yellow triangle with an exclamation point inside. Action might be required depending on the organization’s use case for File IQ. > ***Note****: Informational items do not cause a health check to return as an error condition.* The Unhealthy and Information points are accompanied by a detailed text on the problem space and links to the Nasuni documentation to address them. As the installation of File IQ progresses, it is recommended to run File IQ Status to ensure the setup is functional. Depending on when you run the File IQ Status tool, warnings and errors might be expected. For example, before enabling File IQ on the Portal, it is expected that the check for this does not pass. ### b. File IQ Appliance Health The File IQ Appliance reports its health to the NMC and uses the File IQ Status Tooling as the basis for the information. If the NMC reports a File IQ Appliance as unhealthy, the File IQ Status tool provides the customer with the cause of the problem, as well as remediation materials. To view the current health of the File IQ Appliance in the NMC, follow this procedure: 1. Log in to the Nasuni Management Console (NMC) associated with your account. 2. Click **Filers**. 3. Click the name of the **File IQ Appliance** in the table at the bottom of the page. The **File IQ Appliance Details** pane appears. 4. The **Health** section is displayed at the bottom right of the pane. ### c. File IQ Status Messaging The list of health items that the File IQ Status can provide is outlined in the following table: | **Name** | **Description** | **Since version** | **Health Item *** | **Premium Only **** | **Check Tag** | | --- | --- | --- | --- | --- | --- | | Nasuni File IQ configured check | Indicates that the File IQ appliance has been configured for Audit Events at the NOC and has had a volume shared via the NMC. | 10.2 | Yes | No | CONFIGURATION | | Nasuni File IQ Enabled in NOC | Indicates that the File IQ appliance has been enabled in the Nasuni Portal UI or NOC UI. | 9.15 | Yes | No | CONFIGURATION | | Nasuni File IQ database filesystem created | Indicates that the file system for the File IQ DB has been created. | 9.15 | Yes | No | SYSTEM | | Nasuni Appliance filesystem sizes | Indicates that the size of the disks on the File IQ Appliance meet the expected size ratios. | 9.15 | Yes | No | SYSTEM | | Nasuni File IQ sizing | Indicates that the virtual machine is sized appropriately based on the data stored in the system at the time. | 10.0 | Yes | No | SYSTEM | | Nasuni File IQ database filesystem usage | Indicates that the File IQ DB disk has adequate space. ≥90% full = unhealthy; ≥85% full = informational. | 9.15 | Yes | No | FSMS | | Nasuni File IQ database created | Indicates that the File IQ Database has been created on the File IQ Appliance. | 9.15 | Yes | No | SYSTEM | | Nasuni File IQ database running | Indicates that the File IQ Database service is running successfully. | 9.15 | Yes | No | SYSTEM | | Nasuni File IQ database extensions installed | Indicates that the required File IQ Database extensions have been installed. | 10.2 | Yes | No | SYSTEM | | Nasuni File IQ Appliance connected to Directory Service | Indicates that the File IQ Appliance is connected to an Active Directory service. | 9.15 | No | No | CONFIGURATION | | Nasuni volumes mounted | Indicates that volumes have been connected to the File IQ Appliance for metadata analysis. | 9.15 | Yes | No | FSMS | | Nasuni volumes mounted Read-only | Indicates that the volumes connected to the File IQ Appliance for metadata analysis are connected as read-only. | 9.15 | Yes | No | FSMS | | Nasuni File IQ event queue created | Indicates that the File IQ Appliance has successfully created the Event Queue required for NEA communication. | 9.15 | Yes | No | FSEP | | Nasuni File IQ event queue connectivity | Indicates that the File IQ Appliance has successfully connected to the Event Queue for NEA communication. | 9.15 | Yes | No | FSEP | | Nasuni audit events received | Indicates that the File IQ Appliance is successfully receiving activity data from one or more NEAs. | 9.15 | No | No | FSEP | | Nasuni volumes have snapshot and sync disabled | Indicates that all volumes connected to the File IQ Appliance have sync and snap schedules disabled. | 10.0 | Yes | No | FSMS | | Nasuni File IQ system memory size check | Indicates that there have been no recent cores for the File IQ process and no Out of Memory (OOM) situation. | 10.0 | Yes | No | SYSTEM | | Nasuni File IQ cache usage | Indicates that the Cache disk on the File IQ Appliance has adequate space. | 10.0 | Yes | No | FSEP | | Nasuni File IQ Event Hub Partitions check | Indicates that the Event Queue processing is utilizing all available system capacity. | 10.0 | Yes | No | SYSTEM | | Nasuni File IQ Database Backup Configuration | Indicates the File IQ Database backup is configured and enabled on the system. | 10.1 | Yes | No | BACKUP | | Nasuni File IQ Database Backup Status | Indicates that the File IQ Database backup has been successfully run on the File IQ Appliance. | 10.1 | Yes | No | BACKUP | | Nasuni File IQ Database Backup Available | Indicates that the File IQ Database backup is accessible in the cloud storage. | 10.1 | Yes | No | BACKUP | | Nasuni File IQ Database WAL Archiving Status | Indicates that the File IQ Database backup of the Write Ahead Logs (WAL) is keeping up with workload. | 10.1 | Yes | No | BACKUP | | Nasuni File IQ Single Sign-On Configuration | Indicates that the SSO feature has been configured for the File IQ Dashboard. | 10.1 | Yes | No | SSO | | Nasuni File IQ Single Sign-On health check | Indicates that the SSO feature for the File IQ Dashboard is passing health checks and is operational. | 10.1 | Yes | No | SSO | | Nasuni File IQ Apache check | Indicates that the Apache web server is available. | 10.2 | Yes | No | API | | Nasuni File IQ FSEP service check | Indicates that the File IQ Event Processor is running correctly. | 10.2 | Yes | No | FSEP | | Nasuni File IQ FSMS service check | Indicates that the File IQ Metadata Service is running correctly. | 10.2 | Yes | No | FSMS | | Nasuni File IQ FSAGG service check | Indicates that the File IQ Event Aggregation service is running correctly. | 10.2 | Yes | No | FSAGG | | Nasuni File IQ Reporting service check | Indicates that the Reporting Service is running on the File IQ Appliance. | 10.1 | Yes | No | REPORTING | | Nasuni Appliance Backup Key set up | Indicates that the Escrow Passphrase has been set for the File IQ Appliance. | 10.0 | Yes | No | SYSTEM | | Nasuni Appliance Backup available | Indicates that the File IQ Appliance’s configuration has been backed up to the NOC and is DR ready. | 10.0 | Yes | No | SYSTEM | | Nasuni File IQ Reporting cron job configured | Indicates that the cron job that schedules the Reports has been configured on the File IQ Appliance. | 10.1 | Yes | Yes | REPORTING | | Nasuni File IQ Report staging volume configured | Indicates that a Volume has been connected to store reports generated by the Reporting Service. | 10.1 | Yes | Yes | REPORTING | | Nasuni File IQ Report staging path configured | Indicates that an absolute directory path on the volume used by the Reporting Service has been configured. | 10.1 | Yes | Yes | REPORTING | | Nasuni File IQ Report execution failures during previous 24 hours | Indicates that the Reporting Service has had no failures in executing reports within the past 24 hours. | 10.1 | Yes | Yes | REPORTING | | Nasuni File IQ Indexer service check | Indicates that the File IQ Indexer service is running correctly. | 10.2 | Yes | Yes | INDEXING | | Nasuni Advanced Metadata Filtering health check | Indicates that the Advance Metadata Filtering ran without an error for all configured volumes. | 10.2 | Yes | Yes | INDEXING | | Nasuni File IQ API service check | Indicates that the File IQ API service is running correctly. | 10.2 | Yes | Yes | INDEXING | * The health item indicates whether this item might raise a health problem for the NMC. ** The health item varies between the Basic and Premium versions of the File IQ Appliance. ## Appendix A: Firewall Configuration The File IQ Appliance and Nasuni Edge Appliance both require access to the Microsoft Azure Event Hub API. For configuration instructions, see the [Firewall and Port Requirements](/v1/docs/firewall-and-port-requirements). ## Appendix B: Deletion Security The Google Cloud Platform offers several safeguards to prevent or mitigate unwanted deletion. You might choose to employ some or all of these safeguards. For specific recommendations and guidelines on managing and safeguarding GCP instances and associated disks, GCP provides targeted documentation to help ensure these resources are protected from accidental or unauthorized deletion. Here are some useful links related to managing GCP instances and GCP disks: 1. **GCP Documentation**. This section includes detailed information on managing instances, including permissions and lifecycle considerations: [GCP Documentation](https://cloud.google.com/docs) 2. **GCP Disk Documentation**. Covers all aspects of managing GCP disks including replication, performance, and reliability: [GCP Disk Documentation](https://cloud.google.com/compute/docs/disks) 3. **GCP Using IAM to Manage Access to GCP Resources**. Provides guidelines on how to create and manage IAM policies for GCP resources, crucial for preventing unauthorized access or deletion: [GCP Identity and Access Management Documentation](https://cloud.google.com/security/products/iam) 4. **Preventing Accidental VM deletion**. This guide explains how to prevent accidental VM deletion [GCP Guide to prevent accidental VM deletion](https://cloud.google.com/compute/docs/instances/preventing-accidental-vm-deletion) ## Appendix C: Installing File IQ using Google Cloud Marketplace To deploy the File IQ appliance using a virtual machine in GCP, use the Google Cloud Marketplace. Alternatively, to deploy the File IQ appliance using the GCP Virtual Hard Disk, see****[**2. Installing File IQ using the GCP Virtual Hard Disk**](/v1/docs/file-iq-installation-for-gcp#2-installing-file-iq-using-the-gcp-virtual-hard-disk)**.** > [!WARNING] > ***Important****: If Nasuni File IQ is not yet available on the Google Marketplace when you wish to install it, use the*[**2. Installing File IQ using the GCP Virtual Hard Disk**](/v1/docs/file-iq-installation-for-gcp#2-installing-file-iq-using-the-gcp-virtual-hard-disk)*alternative instead.* > [!WARNING] > ***Important****: Nasuni does not have access to your GCP account; you must create and maintain your own GCP account. To create an account, go to the*[*Google Cloud Platform site*](https://cloud.google.com/?hl=en)*.* > ***Tip****: In the Nasuni model, customers provide their own cloud accounts for storing their data. As part of their overall security strategy, customers should leverage their cloud provider's role-based access and identity access management features. Such features can be used to limit or prohibit administrative access to the cloud account based on customer policies.* > [!WARNING] > ***Important****: To access Active Directory-enabled volumes, the File IQ Appliance must be connected to an Active Directory server in the same Active Directory Forest. This requires part of your Active Directory infrastructure to also be running on the GCP platform.*** > [!WARNING] > ***Important****: Similarly, to access LDAP-enabled volumes, the File IQ Appliance must be able to access LDAP and Kerberos in the same LDAP domain. You cannot enable Active Directory and LDAP Directory Services for a File IQ Appliance.* To install File IQ from the Google Cloud Marketplace, navigate to the File IQ offer on the Google Cloud Marketplace and create the Virtual Machine for File IQ from that location. You do not need to upload the Virtual Hard Disk file and create an image as part of the process below. To begin the installation of File IQ, follow these steps: 1. Log in to the Google Cloud console at [https://console.cloud.google.com/](https://console.cloud.google.com/). The Google Cloud Dashboard appears. 2. Click the **Navigation**menu icon (three horizontal lines in the upper-left corner). The **Navigation** menu appears. 3. Click **Marketplace**. The **Marketplace** page appears. 4. In the **Search Marketplace** box, enter “Nasuni”. A list of Nasuni products appears. 5. Click **File IQ**. The **File IQ** page appears. 6. Click **LAUNCH**. The **New File IQ Appliance deployment** page appears. 7. Enter a **Deployment name** for this deployment. Alternatively, you can accept the default name generated. 8. From the **Zone** dropdown list, select a zone for this deployment. Zones determine where data is stored and used. Also, different zones offer different resources and features. Choose a zone that is close to your point of service. For more information, see [Regions and zones](https://cloud.google.com/compute/docs/regions-zones). 9. Scroll down to the **Machine type** area, and click the **General-purpose** tab. 10. From the **Series** dropdown list, select the series of the machine type: **N2D**. 11. From the **Machine type** dropdown list, select **Custom**. 12. Enter the **Number of Core**recommended by the Nasuni Sizing Tool. 13. Enter the **Memory size** recommended by the Nasuni Sizing Tool. 14. Scroll down to the **Boot Disk** area. 15. From the **Boot disk type** drop-down list, select the boot disk type. Select **SSD Persistent Disk**. 16. From the **Boot disk size** **in GB** field, enter “32**”**. 17. Scroll down to the **Networking** area. 18. Enter the corresponding fields from the **GCP Network Details for the File IQ VM** entry in the [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites) section above. 19. Configure the other settings as appropriate for your solution, including but not limited to security groups and virtual private clouds. 20. In the **Network Interface**section, you might choose, as an optional step, to disable the **External IPv4 address** based on your company’s security guidelines. 1. Select your **Network Interface**. The **Edit network interface** pane appears. 2. For the **External IPv4 address,**select **None**. 21. Go to the **Firewall**area. 22. Select **Allow TCP port 8443 traffic from the Internet**. > [!WARNING] > ***Important****: Ensure that this option is selected.* 23. Scroll down to the bottom. If this is your first deployment, the Terms of Service are displayed. Accept the **Terms of Service**. 24. Click **DEPLOY**. The virtual machine is deployed. This might take several minutes. 25. This virtual machine becomes available in the **Deployment Manager** list (available from the **Navigation** menu). Go to the navigation menu, click **Compute Engine**, and then **VM instances**. The **VM instance details** page appears. 26. Select the new VM and click **STOP**. A confirmation dialog appears. Click **STOP**. 27. Wait for the VM to be stopped. 28. Click on the new File IQ Appliance name in the **Name** column. The details of the VM Instance are displayed. 29. Click **Edit**. An editable version of the VM instance details appears. 30. In the **Firewalls** area, select **Allow HTTPS traffic**. 31. In the **Storage** area, define three additional disks for the VM Instance using the following procedure. 1. To define a cache disk for the instance, follow these steps: 1. In the **Additional disks** area, click **ADD NEW DISK**. The **Add new disk** pane appears. 2. Enter a **Name** for the cache disk. Nasuni recommends, as a best practice, prefixing the disk name with the VM Instance name and using the -cache suffix: -cache. 3. From the **Type** drop-down list, select the type of disk. Select **SSD persistent disk**. 4. Enter a **Size** for the cache disk that matches the outputs of the **Nasuni Cache**from the Virtual Machine Requirements section in the [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites) section above. 5. Select a type of **Encryption**. The default **Encryption** is a **Google-managed key**. 6. In the **Attachment setting** section, select **Delete disk** for the **Deletion rule** setting. This optional step ensures the File IQ disk is automatically deleted when the VM is deleted. 7. Click **SAVE**. The cache disk is defined and appears in the **Additional disks** section. 2. To define a COW disk for the instance, follow these steps: 1. In the **Additional disks** area, click **ADD NEW DISK**. Additional fields become available. 2. Enter a **Name** for the COW disk. Nasuni recommends as a best practice to prefix the disk name with the VM Instance name and use the -cow suffix: -cow. 3. From the **Type** dropdown list, select the disk type. Select **SSD persistent disk**. 4. Enter a **Size** for the CoW disk that matches the outputs of the **Nasuni CoW**from the Virtual Machine Requirements section in the [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites) section above 5. Select a type of **Encryption**. The default **Encryption** is a **Google-managed key**. 6. In the **Attachment setting** section, select **Delete disk** for the **Deletion rule** setting. This optional step ensures the File IQ disk is automatically deleted when the VM is deleted. 7. Click **SAVE**. The CoW disk is created and appears in the list of disks. 3. To define a File IQ DB disk for the instance, follow these steps: 1. In the **Additional disks** area, click **ADD NEW DISK**. Additional fields become available. 2. Enter a **Name** for the File IQ DB disk. Nasuni recommends, as a best practice, prefixing the disk name with the VM Instance name and using the -fiqdb suffix: -fiqdb. 3. From the **Type** dropdown list, select the disk type. Select **SSD persistent disk**. 4. Enter a **Size** for the File IQ DB disk that matches the outputs of the **File IQ DB Disk**from the Virtual Machine Requirements section in the [**1. Prerequisites**](/v1/docs/file-iq-installation-for-gcp#1-prerequisites) section above 5. Select a type of **Encryption**. The default **Encryption** is a **Google-managed key**. 6. In the **Attachment setting** section, select **Delete disk** for the **Deletion rule** setting. This optional step ensures the File IQ disk is automatically deleted when the VM is deleted. 7. Click **SAVE**. The File IQ DB disk is created and appears in the disk list. 32. Click **SAVE**. The changes are saved. This step can take some time. 33. Via the navigation menu, select **VPC network** -> **Firewall** to define an additional firewall rule for accessing the File IQ Dashboard via HTTPS on port 3000. The creation of the rule is done via the following procedure: 1. Click **CREATE FIREWALL RULE**. The firewall rule editor appears. 2. Enter the **name** of the rule. For example, File IQ-fw-dashboard. 3. Enter a **description**. For example, “File IQ TCP Ingress for port 3000”. 4. Select the Network used by the File IQ Appliance. 5. For the **Direction of traffic**, select **Ingress**. 6. For **Action on match**, select **Allow**. 7. For T**argets**, select **All instances in the network**. 8. For the **Source filter**, select **IPv4 ranges**. 9. For **Source IPv4 ranges**, enter **“**0.0.0.0/0”. This is a default value and is not restrictive. You might restrict the IP range based on your network security settings. 10. For **Protocol and ports**, select **Specified protocols and ports**. 11. Select **TCP,** and in the **Ports** text field, enter “3000**”**. 12. Click **CREATE**. The ingress firewall rule is created. 34. Using the navigation panel on the left-hand side, select **Compute Engine**, then **VM Instances**. The **VM Instances** pane appears. 35. Select the VM Instance for File IQ. 36. Navigate to the top of the screen and click **START / RESUME**. A confirmation dialog appears. Click **START**. A message indicates that the VM is starting. Another message appears once the VM is started. > [!WARNING] > ***Important****: Once you have completed all the steps in this appendix, proceed to step*[*3. Running the File IQ Appliance First Boot Wizard*](/v1/docs/file-iq-installation-for-gcp#3-running-the-file-iq-appliance-first-boot-wizard)*to continue the File IQ Installation process.* ## Appendix D: Controlling the GCP File IQ VM Virtual platforms allow you to control various aspects of your File IQ Appliance. This chapter presents procedures for these control functions. Because these controls depend on third-party virtual platforms, follow the procedures for your specific virtual platform. > ***Note****: The vendor changes their interfaces occasionally with little notice to the users. The exact screens and text on these platforms might change at any time.* ### Starting the GCP VM Start a stopped VM of the File IQ Appliance on the virtual platform. To start a stopped VM, follow these steps: 1. Log in to the Google Cloud console at [https://console.cloud.google.com/](https://console.cloud.google.com/). The Google Cloud Dashboard appears. 2. Click **Compute Engine,**then**VM instances**. The **VM Instances** pane appears. 3. Select the File IQ Virtual Machine you want to start. 4. Navigate to the top of the screen and click **START /**A confirmation dialog appears. Click **START**. A message is displayed indicating that the VM is starting. Another message appears once the VM is started. ### Status of the GCP VM You can view the status of the GCP VM of the File IQ Appliance on the virtual platform. To view the status of the File IQ Appliance Virtual Machine, follow these steps: 1. Navigate to the GCP dashboard and click **Compute Engine,** then **VM instances**. The **VM Instances** pane appears. 2. A status indication is provided in the table component, indicating if the VM is running or stopped. 3. Click **Observability**. Select **Overview** in the navigation pane of Observability, and information for the VMs appears, including graphs of CPU Utilization, Memory Utilization, Network Traffic, Disk Throughput and Utilization, and a list of the Top 5 processes by CPU usage. For more information on Google Cloud Observability, see [https://cloud.google.com/stackdriver/docs#observability](https://cloud.google.com/stackdriver/docs#observability) ### Shutting down the GCP VM The File IQ Appliance Virtual Machine can be shut down from the virtual platform. To shut down the VM, follow these steps: 1. Log in to the **Nasuni Management Console** associated with the File IQ Appliance. 2. Click the **Filers** menu item. 3. Click **Shutdown & Reboot**. The **Shutdown and Reboot** pane appears. 4. For the **File IQ Appliance,** click the associated **Shutdown/Reboot** action. The **Initiate Shutdown/Reboot** of File IQ Appliance pane appears. 5. Enter ‘Change Filer Power State’ into the **Confirmation Phrase** textbox. 6. Select the **Option** to **Shut down immediately**. Click **Shutdown**. 7. The **Shutdown and Reboot** pane appears. Wait until the File IQ Appliance's**Status**column changes to a checkmark before proceeding; at that point, the File IQ Appliance is shut down. ## Appendix E: Uninstalling the GCP VM This section describes how to uninstall the File IQ Appliance from the GCP platform. > ***Note****: The vendor changes their interfaces occasionally with little notice to the users. The exact screens and text on these platforms might change at any time.* > [!CAUTION] > ***Caution: Deleting a File IQ Appliance deletes the GCP VM and all data****.* To uninstall the File IQ Appliance on the GCP platform, follow these steps: 1. Log in to the Google Cloud console at [https://console.cloud.google.com/](https://console.cloud.google.com/). The Google Cloud Dashboard appears. 2. Open the GCP Dashboard. From the navigation menu, select **Compute Engine**, then **VM instances.** 3. The **VM instances**pane appears. Select the File IQ virtual machine. 4. Navigate to the top of the screen and click **DELETE.** A dialog box appears, confirming whether you are sure you want to delete the virtual machine. 5. Click **DELETE**. 6. A confirmation dialog appears, asking if you want to delete the virtual machine. Click **DELETE**. Deleting a virtual machine does not automatically delete the disks associated with the Virtual Machine unless the **Deletion rule of** the disk was set to **Delete disk**when it was created. To delete the VM disks, follow these steps: 1. Open the GCP dashboard. 2. From the navigation menu, select **Compute Engine**, then **Disks**. The **Disks** pane appears. 3. A list of disks appears. To identify the list of disks to delete: 1. The disk name(s) should be pre-fixed with the File IQ instance name if the best practice to name the disk was followed -, with disk_role being one of: os, cow, cache, and File IQdb. 2. Make sure that the **In use by** entry should be blank. 4. Select the disk(s) that were previously associated with the deleted File IQ Virtual machine. 5. Navigate to the top of the screen and click **DELETE**. 6. A dialog box appears, confirming if you want to delete the disk(s). Click **DELETE**. ## Appendix F: Resizing the File IQ Disks This section describes resizing the File IQ Appliance disks from the Google Cloud platform. > ***Note:****The vendor changes their interfaces occasionally with little notice to the users. The exact screens and text on these platforms might change at any time.* > ***Important:****You can only increase the size of GCP disks. For more information, see*[*https://cloud.google.com/compute/docs/disks/resize-persistent-disk*](https://cloud.google.com/compute/docs/disks/resize-persistent-disk)*.* Prerequisites: - The File IQ Instance installation is complete. - The File IQ Disks are correctly named using the best practice of prefixing the disk names with the File IQ Instance name and using a suffix that indicates the disk's role (one of: os, cow, cache, or File IQdb). To resize the File IQ disks, follow these steps: 1. Log in to the **Nasuni Management Console** associated with the File IQ Appliance. 2. Click **Filers**. 3. Click **Shutdown & Reboot**. The **Shutdown and Reboot** pane appears. 4. For the **File IQ Appliance,** click the associated **Shutdown/Reboot** action. 5. The **Initiate Shutdown/Reboot of File IQ Appliance** pane appears. 6. Enter “Change Filer Power State” into the **Confirmation Phrase** textbox. 7. Select **Shut down immediately**. Click **Shutdown**. The **Shutdown and Reboot** pane appears. 8. Wait until the File IQ Appliance's**Status**column changes to a checkmark before proceeding; then shut down the File IQ Appliance. 9. Log in to the Google Cloud console at [https://console.cloud.google.com/](https://console.cloud.google.com/). The Google Cloud Dashboard appears. 10. From the navigation menu, select **Compute Engine**, then **Disks**. The **Disks** pane appears. 11. Locate the File IQ disk(s) that need to be resized by filtering the list of disks using the File IQ Instance name. 12. For each of the disk(s) displayed in the list that you want to resize, execute the following: 1. Click on the disk name in the **Name** column. The **Manage Disk** pane appears. 2. In the menu bar, select **More Actions,**then **Edit.**The editor for the disk appears. 3. c. Using the disk editor, update the disk's size. Use the File IQ Sizing Tool to estimate the size of the Nasuni Cache and File IQ DB disks. 4. Click **Save**. A message appears at the bottom of the screen to confirm that the update has been triggered and that the disk was successfully updated. 13. Click **Virtual Machines,** then **VM instances** on the left pane. The list of Instances is displayed. 14. Select the File IQ Virtual Machine Instance. 15. Navigate to the top of the screen and click **START/RESUME**. A confirmation dialog appears. Click **START**. A message displays indicating that the VM is starting. Another message appears once the VM is started. ## Appendix G: HTTPS Proxy Configuration For more information on the HTTPS proxy configuration, see [Chapter 11 of the NEA](https://docs.nasuni.com/docs/chapter-11-configuration-page#https-proxy-configuration). ## Appendix H: Next Steps After successfully installing the File IQ appliance version 10.1+, Nasuni recommends completing the following File IQ Basic or Premium post-installation configuration steps to ensure your environment is secure, resilient, and fully optimized for visibility and analytics. ### File IQ Basic If you are using File IQ Basic, complete these steps: - **Configure File IQ Database Backups**: Ensure regular backups are configured for the File IQ database to protect against data loss and support recovery scenarios. - **Configure Encryption Key and De-Escrow Passphrase**: Set up the encryption key and securely store the de-escrow passphrase. These are required for recovering your File IQ environment in the event of a failure. - **Review File IQ Dashboards**: Familiarize yourself with the File IQ Basic dashboards in Grafana to understand baseline activity, volume usage, and event data. - **Configure File IQ SSO**: Integrate Single Sign-On (SSO) to streamline authentication and align with your organization’s identity management policies. - **Evaluate File IQ Premium:** Contact your Nasuni Account Manager to learn more about its features and how they can provide additional insights and automation. ### File IQ Premium If you are using File IQ Premium, complete these additional steps: - **Configure File IQ Alerts**: Set up alerts to proactively monitor key events, anomalies, or thresholds within your environment. - **Configure File IQ Reporting**: Enable and customize reports to deliver actionable insights to stakeholders on a scheduled basis. - **Review File IQ Premium Dashboards**: Explore enhanced dashboards for deeper visibility into file activity, user behavior, and system trends.