--- title: "Monitor and Troubleshoot Long-Running File IQ Scan and Aggregation Jobs" slug: "monitoring-long-running-file-iq-scan-and-aggregation-jobs-exceeding-24-hours" updated: 2026-04-27T14:24:08Z published: 2026-04-27T14:24:08Z --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.nasuni.com/llms.txt > Use this file to discover all available pages before exploring further. # Monitor and Troubleshoot Long-Running File IQ Scan and Aggregation Jobs The Nasuni File IQ appliance automatically scans each connected volume every 24 hours. If the scanning and internal aggregation processes for a volume take more than 24 hours, a notification appears in the Nasuni Management Console (NMC) for that volume. In addition to these NMC notifications, File IQ offers enhanced visibility into long-running scans and aggregation jobs through its dashboards: **System Status Dashboard**: Use the Volume Scan Detailed Status panel to monitor volume-level scan progress. **Service Support Dashboard**: Use the Current State of Volume Scan panel for real-time insights into ongoing scans. > ***Note:****Extended scan durations are expected when a volume is first connected to the File IQ appliance or if there have been significant changes (for example, during a bulk file**import**to the volume). Volumes containing a large number of directories and files may require several days to complete initial scanning, depending on their size.* ## When File IQ Long-Running Job Notifications Appear If a volume sync or a scan and aggregation process runs for more than 24 hours, the NMC displays a notification. These alerts are designed to keep you informed and enable proactive troubleshooting of extended operations. ### Types of Long-Running File IQ Notifications The following are two types of long-running operation notifications: **Long Sync Notification:**Triggered when a volume sync operation exceeds 24 hours. **Long Scan and Aggregation Notification:**Triggered when the combined duration of a volume scan and its aggregation exceeds 24 hours. ### When Notifications Repeat Notifications fire at the following intervals: - After 24 hours of continuous operation. - Repeat every 24 hours if the condition persists. ### What the Notification Includes Each notification includes the following information: - The name of the **File IQ appliance** that triggered the alert - The **volume name** associated with the extended scan - A **direct link to this support document** for further guidance - **Quick access to the File IQ Service Support Dashboard** for deeper investigation ### Example Long-Running Job Notifications **Long Sync Notification:**The Nasuni File IQ FS Metadata Service has detected a long-running volume sync: The scan execution for the Volume `<volume_name>` has been running since `<start_time>`. For more information, see the [**File IQ Service Support Dashboard**](/v1/docs/file-iq-dashboards#service-support)*.* **Long Scan and Aggregation Notification:**The Nasuni File IQ FS Metadata Service has detected a long-running job execution (scan+aggregation): The job execution for the Volume `<volume_name>` has been running since `<start_time>`. For more information, see the [**File IQ Service Support Dashboard**](/v1/docs/file-iq-dashboards#service-support). `<volume_name>` and `<start_time>` are dynamically replaced with actual values relevant to the alert. ### Example Notification Screenshot ![](https://cdn.document360.io/2adf6ce2-c120-4520-b135-0fc4463ddde3/Images/Documentation/image(749).png) ## Monitor Long-Running Scan and Aggregation Progress ### Use the System Status Dashboard The System Status dashboard can be used to check the current activity of the scan and aggregation process on a volume basis using the **Volume Scan Detailed Status** panel. This panel provides a list of activities on a volume basis with some statistics: - Date and time of the last volume sync - Last sync duration - Date and time of the last scan - Last scan duration - Date and time of the last volume aggregation - Last aggregation duration ![](https://cdn.document360.io/2adf6ce2-c120-4520-b135-0fc4463ddde3/Images/Documentation/image(827).png) For more information on using this panel to monitor the progress of the current scan, refer to the [System Status Dashboard documentation](/v1/docs/file-iq-dashboards#system-status-dashboard). ### Use the Service Support Dashboard The **Volume Scan State Logs** on the **Service Support** dashboard (located under the by-default collapsed **Volume Aggregation History** section at the bottom) provide a more detailed view of current scan and aggregation activities. This view can be used when a long-running scan is in progress to ensure that the scan for a given volume progresses as expected. The volume scan and certain aggregations display detailed progress indicators, enabling you to estimate the percentage of the task completed. ![](https://cdn.document360.io/2adf6ce2-c120-4520-b135-0fc4463ddde3/Images/Documentation/image(826).png) For more information on using this panel to monitor the progress of the current scan, refer to the [Service Support Dashboard documentation](/v1/docs/file-iq-dashboards#service-support).