The Nasuni Management Console user interface presents you with a Login page, where you log in using the username and password for the NMC administrative user.
You can log in and access the Nasuni Management Console user interface from any computer running a supported Web browser, including Mozilla Firefox, Microsoft Edge, Apple Safari, and Google Chrome.
At the top of the Login page, you can access online help (see “Viewing the Nasuni Management Console Help” on page 62). You can also power down the system, if necessary (see “Powering Down and Rebooting the Nasuni Management Console” on page 64).
Logging in to the Nasuni Management Console
After the Nasuni Management Console has been installed and registered on your network, you can log in to the Web-based Nasuni Management Console user interface from any computer running a supported Web browser, and perform management functions on Nasuni Edge Appliances.
See “Installing the Nasuni Management Console” for details about installing the product.
Important: For security reasons, if the IP address of your computer changes while you are logged in to the UI, the system logs you out. You must then log back in to access the UI. To disable this functionality, request Nasuni Support to disable the "Restrict Session IP" feature.
Important: It is not supported for users in the Active Directory Protected Users security group to log in to the NMC.
Warning: TOO MANY UNSUCCESSFUL LOGIN ATTEMPTS DISABLE THE LOGIN FOR 5 MINUTES. IF THIS HAPPENS, WAIT 5 MINUTES, THEN LOG IN WITH A CORRECT USERNAME AND PASSWORD.
Tip: If you forget the password for the administrative user, see “Resetting Administrative Account (Forgot password?)” on page 60.
Tip: To access the NEA or NMC appliance using the serial console, instead of using the IP address obtained when installing the appliance, follow one of these procedures:
If the appliance is running on Amazon EC2, see instructions in EC2 Serial Console for Linux instances.
If the appliance is running on Google Cloud, see instructions in Troubleshooting using the serial console.
If the appliance is running on Microsoft Azure, see instructions in Azure Serial Console.
All supported hypervisors include a serial console that works with Nasuni. For other hypervisors, consult your vendor’s documentation for connection instructions.
Logging in with NMC Single Sign-On (SSO)
Tip: To configure NMC Single Sign-On (SSO), see “Single Sign-On (SSO)” on page 493. For complete details about NMC Single Sign-On (SSO), see NMC Single Sign-On (SSO).
If NMC Single Sign-On (SSO) is enabled, to log in to the Nasuni Management Console, follow these steps:
Using your Web browser, enter the specified hostname for the Nasuni Management Console Home page. This hostname should match the value entered for the hostname portion of the Azure Application redirect URI that you configured when setting up SSO (such as
https:// nmc.domain.com). The Nasuni Management Console Login page appears..png)
Figure 4-1: Nasuni Management Console Login page.
Click “Sign in with Microsoft”. If using NMC SSO for the first time, the “Review Permissions” dialog box appears.
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Figure 4-2: “Review Permissions” dialog box.
Review the information displayed, including the following:
Username.
Name and URL of your tenant.
Statement of effects of accepting.
If all information is correct, and you accept the statement of terms, click Accept. If multi-factor authentication (MFA) is enabled for your account, complete the MFA authentication approval process.
Important: Logging out of the NMC does not log the user out of Microsoft Entra ID. The user must log out of Microsoft Entra ID separately.
Logging in without NMC Single Sign-On (SSO)
If NMC Single Sign-On (SSO) is not enabled, to log in to the Nasuni Management Console, follow these steps:
Using your Web browser, open the hostname or specified IP address for the Nasuni Management Console Home page. The IP address is provided during installation (see “Connecting with the Nasuni Management Console” on page 45). The Nasuni Management Console Login page appears.
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Figure 4-3: Nasuni Management Console Login page.
Type the username (case-sensitive) of the administrative user in the Username text box. The administrative user account was set up in step 11 of “Nasuni Management Console Installation Wizard” on page 49.
Type the password (case-sensitive) of the administrative user in the Password text box.
Important: You cannot use Active Directory passwords longer than 127 characters to log in to the NMC.
Click Login.
After you log in, the Nasuni Management Console Home page appears. See “Home Page” on page 70 for details on the features of this page.
After you log in, you can change the password, as detailed in “Changing Password” on page 65.
Resetting Administrative Account (Forgot password?)
If you have lost the password for the administrative account, this feature resets the administrative account information for the Nasuni Management Console. No data is deleted and no configurations are changed.
Important: It is not supported for users in the Active Directory Protected Users security group to log in to the NMC.
Important: You cannot use Active Directory passwords longer than 127 characters to log in to the NMC.
Note: This procedure does not deauthorize the Nasuni.com account, just the Nasuni Management Console administrative account, which is independent of the Nasuni.com account and specific to the Nasuni Management Console.
Important: For this procedure, you need the NMC Serial Number and Authorization code for this Nasuni Management Console, found at https://account.nasuni.com/ account/serial_numbers/.
To reset the administrative account, follow these steps:
Click “Forgot password?” at the bottom of the Login page. The Reset Account page appears.
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Figure 4-4: Reset Account page.
In the Nasuni Service Authorization area, enter the NMC Serial Number and Authorization code for this Nasuni Management Console, found at https://account.nasuni.com/ acc ount/serial_numbers/.
Important: Authorization codes (also called “Auth codes”) are intended for a single use, and are not permanent. Authorization codes change if the associated serial number is used successfully, if the authorization code is refreshed via the NMC (Account Status --> Serial Numbers, then click Refresh), and if the authorization code is regenerated via the NOC (visit https://account.nasuni.com/account/serial_numbers/, then click show, then click regen).
Note: If you do not have the credentials for www.nasuni.com, you can perform a password reset or contact Nasuni Technical Support.
In the New Administrative Account area, create a Username (case-sensitive) and a Password (case-sensitive). An indicator of password strength appears. Password strength is enforced for this action. You should use strong passwords.
Important: It is not supported for users in the Active Directory Protected Users security group to log in to the NMC.
Important: You cannot use Active Directory passwords longer than 127 characters to log in to the NMC.
Click Continue. The Nasuni Management Console user interface appears.
Viewing the Nasuni Management Console Help
The Nasuni Management Console Help is available at the top of the Login page. Click Help to display the Help menu. Links to the following information are available:
Link to Nasuni Management Console and Nasuni Edge Appliance documentation.
Nasuni Management Console Release Notes.
You can also view Release Notes in Release Notes Guide.
Link to Service Level Agreement.
Contact information for Nasuni Technical Support and Sales.