This guide is intended for the IT administrator or person responsible for installing the File IQ Appliance.
General Information
This section provides general information about the File IQ Appliance, as well as its technical specifications.
File IQ
The File IQ feature is designed to provide insights and analytics on your file data usage patterns. File IQ enables you to quickly take advantage of several important capabilities, including:
File Usage Analytics: Track usage and collaboration patterns across users, departments, file types, volumes, and more. Gain visibility to optimize storage, plan capacity, and facilitate capacity-based chargeback.
Health Monitoring: Monitor system component metrics to proactively identify resource contention and capacity limits so administrators can take preventative measures.
Forensic Capabilities: Perform historical analysis of file, user, or application activity when troubleshooting issues or investigating information security events.
Automated Reporting: Leverage prebuilt reports and dashboards that deliver actionable intelligence to technical and business users and support chargeback reporting.
Key Terms
The following terms are helpful for understanding the File IQ Appliance:
Cache: The local storage of the File IQ Appliance. All volume metadata accessed regularly is kept locally in the File IQ Appliance cache. If the requested metadata is not locally resident, it is staged into the cache and provided for the request.
Cloud storage: Internet-based, highly protected, unlimited storage.
Event Hubs: A cloud-native data streaming service used to forward events between components of the File IQ Solution.
Grafana: Grafana is a multi-platform open-source analytics and interactive visualization web application. It provides charts, graphs, and alerts for the web when connected to supported data sources.
Nasuni Edge Appliance (NEA): The virtual or physical Nasuni appliance that integrates with your infrastructure via CIFS ( SMB), NFS, FTP/SFTP, or HTTPS/REST protocols. The Nasuni Edge Appliance can be mapped as a network drive.
Nasuni Edge Appliance user interface: The Web-based graphical user interface with which you configure and manage the Nasuni Edge Appliance. The Nasuni Edge Appliance user interface is accessible with supported Web browsers, including Mozilla Firefox, Microsoft Edge, Apple Safari, and Google Chrome.
File IQ: The File IQ Appliance contains the database, Grafana server, event processing, and volume scanning capabilities that the File IQ Solution uses to give insight into Nasuni Edge Appliance and Volume usage across your Nasuni deployments.
Nasuni Management Console (NMC): The Web-accessible appliance with which you can configure and manage multiple Nasuni Edge Ap pliances. The Nasuni Management Console is accessible with supported Web browsers, including Mozilla Firefox, Microsoft Edge, Apple Safari, and Google Chrome.
Nasuni Orchestration Center (NOC): Nasuni’s zero-maintenance control path built on elastic, multi-region cloud services that enables file data to be shared across locations at any scale and without version conflict. The NOC, also referred to as the Nasuni Account Dashboard, provides you with access to File IQ Serial Numbers, which are used to install File IQ.
File IQ Dashboard: A custom dashboard deployed within the File IQ Appliance-hosted Grafana to display information gathered by the File System Metadata Service (FSMS) and the File System Event Processor (FSEP).
File IQ Service: The File IQ Service collects audit events on the NEA and forwards them to the File IQ Appliance via the Azure EventHub.
Note: The audit events collected by the File IQ Service are independent of the standard auditing feature enabled on the NEAs.
Share/export: An access point to a folder on a volume that can be shared or exported on your network. Access to a CIFS (SMB) share can be customized on a user-level or group-level basis. You can create many shares or exports on a volume for different purposes or audiences.
Volume: A set of files and directories (CIFS (SMB), NFS, and FTP/SFTP).
File IQ Solution Specifications
This section contains specifications for configuring the File IQ Appliance.
Supported Web Browsers
The File IQ Appliance supports the following Web browsers:
Browser | Version |
Mozilla Firefox | Latest |
Google Chrome | Latest |
Apple Safari | Latest |
Microsoft Edge | Latest |
Virtual Machine Requirements
For virtual machine requirements on an already deployed File IQ appliance running version 10.0 and below, proceed directly to Verifying Size Requirements.
The File IQ Appliance must meet minimum specifications starting from the 10.1 release. Each installation of the File IQ Appliance should adhere to these specifications and follow the actions required for specific sizing, as outlined in the following scenarios:
New Installation of File IQ without any Prior Installations of File IQ
If this is a new installation of File IQ without any prior installations of File IQ, follow one of these sets of steps:
If the version of File IQ is prior to version 10.1.3 AND the File IQ installation is licensed for the Basic version of File IQ.
Install the File IQ Appliance using the minimum specification.
Connect the Volumes until all Volumes are processed at least once.
Connect NEAs to the File IQ using the Nasuni Portal or your Nasuni Account.
Otherwise
Install the File IQ Appliance using the minimum specification.
Connect the Volumes until all Volumes are processed at least once.
Run the sizing tool at https://FILE-IQ-FQDN:8443/niq/retention_configuration to validate the correct size.
If necessary, make any recommended sizing adjustments to the Virtual Machine.
Connect NEAs to the File IQ using the Nasuni Portal.
Wait for 7 calendar days of NEA activity to occur within the organization.
Run the sizing tool at https://FILE-IQ-FQDN:8443/niq/retention_configuration to validate the correct size.
If necessary, make any recommended sizing adjustments to the Virtual Machine.
New Installation of File IQ with a Prior Installation of File IQ
If this is a new installation of File IQ and you have a previous installation of File IQ, follow one of these sets of steps:
If the version of File IQ is prior to version 10.1.3 AND the File IQ installation is licensed for the Basic version of File IQ.
Use the manual Sizing Tool to determine the right virtual machine requirements for your organization by taking into account Volume and Event estimates from the existing Grafana dashboard content.
Use the File IQ Events dashboard > Edge Appliance Activity panel and Volumes Summary dashboard > Volume Summary panel to derive the inputs for the Sizing Tool.
Install the File IQ Appliance using the Virtual Machine specification derived from the Sizing Tool.
Connect the Volumes until all Volumes are processed at least once.
Connect NEAs to the File IQ using the Nasuni Portal.
Otherwise
Use the manual Sizing Tool to determine the right virtual machine requirements for your organization by taking into account Volume and Event estimates from the existing Grafana dashboard content.
Use the File IQ Events dashboard > Edge Appliance Activity panel and Volumes Summary dashboard > Volume Summary panel to derive the inputs for the Sizing Tool.
Install the File IQ Appliance using the specifications from the Sizing Tool.
Connect the Volumes until all Volumes are processed at least once.
Run the sizing tool at https://FILE-IQ-FQDN:8443/niq/retention_configuration to validate the correct size.
If necessary, make any recommended sizing adjustments to the Virtual Machine.
Connect NEAs to the File IQ using the Nasuni Portal.
Run the sizing tool at https://FILE-IQ-FQDN:8443/niq/retention_configuration to validate the correct size.
If necessary, make any recommended sizing adjustments to the Virtual Machine.
Upgrade to an Existing Installation of File IQ
If this is an upgrade to an existing installation of File IQ, follow these steps:
If the version of File IQ is prior to version 10.1.3 AND the File IQ installation is licensed for the Basic version of File IQ
Run the File IQ Status tool at https://FILE-IQ-FQDN:8443/niq/status to validate the health of your File IQ installation. For more information, see File IQ Health Status.
If necessary, make any of the tool’s recommended changes to the Virtual Machine and/or Nasuni systems.
Upgrade the File IQ Appliance.
Run the File IQ Status tool at https://FILE-IQ-FQDN:8443/niq/status to validate the health of your File IQ installation. For more information, see File IQ Health Status.
If necessary, make any of the tool’s recommended changes to the Virtual Machine and/or Nasuni systems.
Otherwise
Run the File IQ Status tool at https://FILE-IQ-FQDN:8443/niq/status to validate the health of your File IQ installation. For more information, see File IQ Health Status.
If necessary, make any of the tool’s recommended changes to the Virtual Machine and/or Nasuni systems.
Upgrade the File IQ Appliance.
Run the sizing tool at https://FILE-IQ-FQDN:8443/niq/retention_configuration to validate the correct size.
If necessary, make any recommended sizing adjustments to the Virtual Machine.
Verifying Size Requirements
The NMC has a health check for File IQ that indicates whether sizing needs to be adjusted as a result of any of the previous steps, regardless of whether the license is Basic or Premium.
To determine the right virtual machine requirements for the Basic license, follow these steps for versions of File IQ prior to 10.1.3:
Open the manual Sizing Tool.
Navigate to the File IQ Events dashboard.
Use the information from the Edge Appliance Activity panel to fill in the Sizing Tool fields.
Navigate to the Volumes Summary dashboard and use the Volume Summary panel to fill in the Sizing Tool fields.
The Sizing Tool displays your minimum sizing requirements.
Note: If needed, contact your Nasuni Account Manager for assistance using the Sizing Tool.
Otherwise to determine the right virtual machine requirements use the sizing tool at https://FILE-IQ-FQDN:8443/niq/retention_configuration to determine the appropriate virtual machine requirements for your organization.
Minimum Specifications
The minimum specifications for the File IQ Appliance are as follows:
Item | Size | Notes |
---|---|---|
vCPUs | 16 | - |
Memory | 32 GiB | - |
Nasuni Cache Disk | 569 GB | MB/s 150 ; IOPS 2,300 |
Nasuni COW Disk | 64 GB | MB/s 150 ; IOPS 2,300 |
File IQ DB Disk | 1.1 TB | MB/s 150 ; IOPS 5,000 |
VM Size | c5a.4xlarge | - |
Installing on the Proxmox Platform
This chapter explains how to install the File IQ Solution on the Proxmox platform.
Warning: DO NOT attempt to restore from a virtual machine snapshot or backup. Attempting to restore from a virtual machine snapshot or backup puts the IQ Appliance in an unknown state in relation to the Nasuni Orchestration Center (NOC) and requires a recovery process. This might result in data loss.
Important: File IQ Appliances must be configured with operational DNS servers and a time server (internal or external) within your environment. The File IQ Appliance is configured with a default time server time.nasuni.com. If you need to use a different time server, the procedure to change the default time server is documented in the Nasuni Edge Appliance Time Configuration section of the Nasuni Edge Administration guide.
Important: When using virtual machine IQ Appliances, Nasuni recommends running under a hypervisor supported by its vendor. If a customer runs an IQ Appliance on an unsupported hypervisor version, a warning is logged at boot time.
Tip: This document is about deploying virtual machines. It does not cover configuring a storage account for use with Nasuni volumes.
Note: Nasuni supports Proxmox versions 8.4.x. This install guide was created using Proxmox version 8.4.1.
Tip: Check out the File IQ Installation and Configuration videos for a general reference on the File IQ installation process. Your specific hypervisor installation will include unique steps not included in this video reference series.
Day 1 File IQ Installation Checklist
To complete a day 1 File IQ installation, follow this checklist:
Step | Action |
1 | Complete 1. Before you Begin section in this document. Your account manager can assist you with this item. |
2 | Complete 2. Installing the File IQ Appliance section in this document. |
3 | Complete 3. Running the File IQ Appliance First Boot Wizard section in this document. |
4 | Complete the 4 Set the Escrow Passphrase for the File IQ Appliance section in this document. |
5 | Complete 5. Connect the Nasuni Volumes to the File IQ Appliance section in this document. |
6 | Complete 6. Disabling Quality of Service for the File IQ Appliance section in this document. |
7 | Complete 7. Enabling the File IQ and Configure File IQ Service section in this document. |
8 | Complete 8. Accessing the File IQ Dashboards section in this document. |
9 | For more information, see the following resources: |
1. Before You Begin
The following items should be readily available so that you can navigate the File IQ installation and setup process. It is recommended that you complete these requirements before starting or have a way to fulfil them during the installation process.
Note: File IQ does not support a proxy server.
Item | Description |
Contact Nasuni | Contact your Account Manager to enable the File IQ license and configure your account for the File IQ Appliance. |
Proxmox Server | You should have already installed the Proxmox server in your environment. |
Virtual Machine Requirements | Process the Virtual Machine Requirements section above to ensure you have the necessary sizing information before proceeding to installation or upgrade. The main information used for the Virtual Machine requirements will be:
|
Proxmox Login | Authentication and Authorization to Proxmox to create the File IQ Virtual Machine. |
Proxmox Storage Pool | Configure Proxmox storage pool to store the Nasuni File IQ appliance software image. |
NMC Login | Authentication and Authorization to your organization’s Nasuni Management Console to configure the File IQ for your environment. |
Nasuni Portal Login | Authentication and authorization to your organization’s Nasuni Portal account to retrieve your File IQ Serial Number and Authorization Code, and to configure the File IQ. |
Volume(s) List | Use at least one volume when setting up File IQ.
|
NEA(s) List | You need at least one Nasuni Edge Appliance to configure sending activity to the File IQ virtual machine. Ideally, pick an NEA from which you can mount volumes to generate traffic and see it in the File IQ dashboards. The NEA must be running version 9.14.3 or later.
|
File IQ Serial Number and Authorization Code | From the Nasuni Portal To locate the File IQ Appliance Serial Number from the Nasuni Portal, navigate to Setup > Serial Numbers > File IQ. It is paired with an associated Authorization Code (Auth Code). Configuration of the File IQ Appliance and NEAs for File IQ can be found by navigating to Appliance Services > File IQ Configuration. If the File IQ Config menu or File IQ Serial Numbers are unavailable, contact your Nasuni Account Manager to confirm that the File IQ License is correctly configured for your account.
|
File IQ Username and Password | The first boot setup of the File IQ Appliance requires a new username and password. These values are specific to the File IQ Appliance only. |
File IQ Hostname | When you go through the first boot wizard for the File IQ Appliance, you must provide a hostname for the machine.
|
File IQ Network Details | When going through the first boot wizard for the File IQ Appliance, provide the virtual machine's network details. |
Grafana Password | The default password for the Grafana viewer account must be changed during the first usage. Nasuni recommends having a new password ready that aligns with your corporate processes and procedures. |
Active Directory Credentials | The File IQ Appliance must connect to the same Active Directory domains as the NEAs and volumes configured in the File IQ Appliance. The following information might be necessary:
|
NEA Firewall Requirements | The Nasuni Edge Appliance requires access to the Azure Event Hub when you enable File IQ. All network ports and access requirements for the File IQ Service on the NEA are documented in the Firewall and Port Requirements in the Nasuni Edge Appliance section. Before enabling the File IQ on the NEA, complete the NEA Firewall Requirements for File IQ Service.
|
File IQ Firewall Requirements | When you enable File IQ, the Nasuni Edge Appliance requires access to the Azure Event Hub. The File IQ Appliance section of the Firewall and Port Requirements documents all network ports and access requirements for the File IQ Service on the NEA. Before you activate File IQ on the File IQ Appliance, complete the File IQ Firewall Requirements for File IQ.
|
2. Installing the File IQ Appliance
To complete the installation of the File IQ Appliance, follow these steps:
Download the File IQ Appliance software.
Install the File IQ Appliance using Proxmox.
Configure the virtual machine.
Download the File IQ Appliance Software
The File IQ Appliance can run as a virtual appliance on your network and is distributed as a downloadable image. To access the download page, register for a user account and password on the Nasuni website.
To download the File IQ Appliance software from the Nasuni website:
Log in to your Portal account and on the Overview tab, click Downloads.
Scroll down to the Nasuni File IQ section and download the file in the appropriate format.
Save the File IQ Appliance software file to a location on your local drive.
Note: The time required to download the File IQ Appliance software file depends on your internet connection.
Installing the Edge Appliance using Proxmox
You can install the File IQ Appliance on Proxmox in two different ways: using the Proxmox Command Line Interface or via a combination of the Proxmox Graphical User Interface and Command Line Interface. This chapter provides guidance for both approaches.
Installing the File IQ Appliance using the Proxmox CLI
You can install the File IQ Appliance on Proxmox using the Proxmox command line interface.
Important: File IQ Appliances and the NMC must be configured with operational DNS servers and a time server (internal or external) within your environment.
Important: To access Active Directory-enabled volumes, the File IQ Appliance must access the same Active Directory domains as the other Nasuni Edge Appliances connected to the volume. This requires access to the Active Directory Domain Controller or the necessary network connectivity.
Important: Similarly, to access LDAP-enabled volumes, the File IQ Appliance must be able to access LDAP and Kerberos in the same LDAP domain. You cannot enable Active Directory and LDAP Directory Services for an File IQ Appliance.
To install the File IQ Appliance on Proxmox, follow these steps:
Upload the File IQ Appliance software file (which you downloaded in step “Download the File IQ Appliance software”) to the Proxmox server IP address (which you obtained in step 1. Before you Begin), using this command:
scp <PathToSoftwareFile> <username>@<ProxmoxIPaddress>:/var/lib/vz/images
Important: <username> will need permissions to write to the /var/lib/vz/images directory on <ProxmoxIPaddress>.
Access the Proxmox host using SSH or launch the Shell using the Proxmox Web Console.
Create the virtual machine by running this command, either using SSH or the Shell:
qm create <vm_id> --name <vm_name> --memory <memory_size_in_MB> --cores <num_cores> --sockets <num_sockets> --bios ovmf --machine q35 --cpu x86-64-v2-AES --scsihw virtio-scsi-pci --net0 virtio,bridge=vmbr0,firewall=1
where
<vm_id>: A unique identifier for the VM within Proxmox. This number (such as 100 or 101) is used to reference the VM in future commands.
<vm_name>: Name of the VM. This is a user-friendly identifier for easier management and recognition in the Proxmox GUI.
<memory_size_in_MB>: Amount of RAM for the VM, specified in megabytes (MB). The Sizing Tool defines the memory needed for your File IQ installation.
<num_cores>: Number of cores for the VM. The Sizing Tool defines the virtual CPUs needed for your File IQ installation.
<num_sockets>: Number of sockets for the VM (usually 1).
ovmf: Specifies that the VM should use UEFI firmware, which is required for modern Operating Systems and for enabling UEFI boot. OVMF is the UEFI implementation used in KVM. Do not select SeaBIOS, because it does not support UEFI.
q35: The q35 machine type is a modern PCI Express chipset model, which provides better hardware compatibility and support for newer features like PCI passthrough and UEFI boot.
cpu: Use the host CPU type to maximize performance by exposing all host CPU features to the VM. This allows the VM to utilize all optimizations available on your processor.
virtio-scsi-single: Use for the SCSI controller. Virtio-scsi-single is optimized for better performance with multiple disks.
virtio: Using virtio as the network adapter along with the default settings provided by Proxmox.
Example command:
qm create 100 --name NIQ1 --memory 16384 --cores 8 --sockets 1 --bios ovmf --machine q35 --cpu host --scsihw virtio-scsi-single --net0 virtio,bridge=vmbr0,firewall=1
Import the OS disk you uploaded in step 1, using this command:
qm importdisk <vm_id> /var/lib/vz/images/<qcow2> <storagePool>
where
<vm_id> is the VM identifier defined above.
<qcow2> is the File IQ Appliance software file you uploaded in Step 1 of this section.
<storagePool> is the Proxmox storage pool (which you configured in step 1. Before you Begin),
The importdisk command shows the progress of the import. The final line gives the imported disk name, such as the following:
successfully imported disk 'nvme-storage:100/vm-100-disk-1.raw'
Note the imported disk name for the next step.
Attach the OS disk, using this command:
qm set <vm_id> --scsi0 <storage_pool:<vm_id>/vm-<vm_id>-disk-0.raw
where
<vm_id> is the VM identifier defined above.
<storagePool> is the Proxmox storage pool (which you configured in step 1. Before you Begin ),
<qcow2> is the File IQ software file you uploaded.
vm-<vm_id>-disk-0.raw is the imported disk name from the step above.
iothread=1 enables a unique IO thread per disk for better performance.
cache=writeback caches writes in RAM before committing them to disk, reducing latency.
backup=0 excludes the disk from VM backups. Customers should use the Disaster Recovery process to restore VMs. Nasuni does not support appliance recovery using VM backups.
Example command:
qm set 100 --scsi0 nvme-storage:100/vm-100-disk-0.raw,iothread=1,cache=writeback,backup=0
Add the cache disk, using this command:
qm set <vm_id> --scsi1 <storagePool>:<cacheDiskSizeInGB>,iothread=1,cache=writeback,backup=0
where
<vm_id> is the VM identifier defined above.
<storagePool> is the Proxmox storage pool (which you configured in step 1. Before you Begin ),
<cacheDiskSizeInGB> is the disk size in GB. The Sizing Tool defines the cache size needed for your File IQ installation.
iothread=1 enables a unique IO thread per disk for better performance.
cache=writeback caches writes in RAM before committing them to disk, reducing latency.
backup=0 excludes the disk from VM backups. Customers should use the Disaster Recovery process to restore VMs. Nasuni does not support appliance recovery using VM backups.
Example command:
qm set 100 --scsi1 nvme-storage:250,iothread=1,cache=writeback,backup=0
Add the COW disk, using this command:
qm set <vm_id> --scsi2 <storagePool>:<CowDiskSizeInGB>,iothread=1,cache=writeback,backup=0
where
<vm_id> is the VM identifier defined above.
<storagePool> is the Proxmox storage pool (which you configured in step 1. Before you Begin),
<CowDiskSizeInGB> is the disk size in GB. The Sizing Tool defines the COW size needed for your File IQ installation.
iothread=1 enables a unique IO thread per disk for better performance.
cache=writeback caches writes in RAM before committing them to disk, reducing latency.
backup=0 excludes the disk from VM backups. Customers should use the Disaster Recovery process to restore VMs. Nasuni does not support appliance recovery using VM backups.
Example command:
qm set 100 --scsi2 nvme-storage:50,iothread=1,cache=writeback,backup=0
Add the File IQ disk, using this command:
qm set <vm_id> --scsi3 <storagePool>:<FileIQDiskSizeInGB>,iothread=1,cache=writeback,backup=0
where
<vm_id> is the VM identifier defined above.
<storagePool> is the Proxmox storage pool (which you configured in step 1. Before you Begin),
<FileIQDiskSizeInGB> is the disk size in GB. The Sizing Tool defines the COW size needed for your File IQ installation.
iothread=1 enables a unique IO thread per disk for better performance.
cache=writeback caches writes in RAM before committing them to disk, reducing latency.
backup=0 excludes the disk from VM backups. Customers should use the Disaster Recovery process to restore VMs. Nasuni does not support appliance recovery using VM backups.
Example command:
qm set 100 --scsi3 nvme-storage:1024,iothread=1,cache=writeback,backup=0
Configure EFI settings storage, which is required to store UEFI settings such as the boot disk selection, using this command:
qm set <vm_id> --efidisk0 <storagePool>:0,format=raw,efitype=4m
where
<vm_id> is the VM identifier defined above.
<storagePool> is the Proxmox storage pool (which you configured in step “1. Before you Begin ”),
Example command:
qm set 100 --efidisk0 nvme-storage:0,format=raw,efitype=4m
Set the OS Disk as the boot device, using this command:
qm set <vm_id> --boot order=scsi0
where
<vm_id> is the VM identifier defined above.
Example command:
qm set 100 --boot order=scsi0
Start the VM, using this command:
qm start <vm_id>
where
<vm_id> is the VM identifier defined above.
Example command:
qm start 100
Installing the File IQ Appliance using the Proxmox GUI
Note: The GUI configuration procedure requires some CLI commands, as shown documented in Installing the File IQ Appliance using the Proxmox CLI.
Important: For the GUI procedure, you start by setting up the VM in the GUI. However, Proxmox does not directly support creating a VM from a disk image, so we have the Proxmox GUI create an OS disk that we remove and replace in later steps.
To install the File IQ Appliance on Proxmox using the Proxmox Graphical User Interface, follow these steps:
Log in to the Proxmox GUI. The Proxmox GUI runs on port 8006.
Click Create VM. The Create Virtual Machine dialog box appears.
On the General tab, enter the following information:
VM ID: A unique numerical identifier for your VM. The default is to use the next available number.
Note: This numerical identifier is used in later commands.
Name: A display name for your VM.
Click the OS tab, and specify the following:
a. Select Do not use any media.
b. Guest OS: specify Linux and 6.x - 2.6 Kernel.
Click the System tab, and specify the following:
Graphic card: Default.
Machine: q35.
BIOS: OVMF (UEFI). Do not select SeaBIOS since it does not support UEFI.
Add EFI Disk: Select.
EFI storage: Your configured storage pool. Or local-lvm if it is the only configured storage.
Pre-Enroll keys: Deselect. (Default is selected.) Leaving this selected would break UEFI boot.
SCSI Controller: Select VirtIO SCSI Single.
Qemu Agent: Deselect.
Add TPM: Deselect.
Click the Disks tab.
Delete the scsi0 disk before clicking Next to proceed. Disks are added after the VM is created.
Click the CPU tab, and specify the following:
Sockets: 1 (typically).
Cores: Specify the number of Cores. The Sizing Tool determines the number of virtual CPUs required for your File IQ installation.
Type: host.
Click the Memory tab, and specify the following:
a. Memory: Specify Memory in MiB. The Sizing Tool determines the number of virtual CPUs required for your File IQ installation.
Click the Network tab, and specify the following:
Model: VirtIO (paravirtualized).
All other settings: leave as default.
Click the Confirm tab.
Important: Do not select Start after created.
Review the details, and click Finish to create the VM.
Refer to the CLI section and do the following steps:
Step 1: Upload the boot disk image to the Proxmox server.
Step 2: Connect to the Proxmox Shell using the Web UI or SSH.
Skip Step 3: You already created the VM.
Steps 4-9: Add the OS Disk, attach it, and add the Cache, COW, and File IQ disks.
Step 10-11: Make the OS disk bootable.
Step 12: Start the VM.
In the Proxmox UI, select the VM and click on the Console menu. The following is displayed:
The File IQ Appliance is now installed and ready to access using the IP address obtained via the Console.
Continue with the Running the File IQ Appliance First Boot Wizard step.
3. Running the File IQ Appliance First Boot Wizard
To access the newly installed File IQ Appliance, follow this procedure:
Using the IP Address Obtained via the Console, start the First Boot Wizard for the File IQ Appliance by opening a new browser window.
To access the File IQ Appliance, enter the address in this form: https://<IP address>, where <IP address> is the IP address from step 2 above.
The Enter the Network Parameters for this Filer page appears.
Enter the Hostname you defined in the File IQ Hostname of the 1. Before you Begin section.
Complete the remainder of the System Settings defined in the File IQ Network Details as part of the 1. Before you Begin section.
Click Continue. The Review the Network Settings pane appears.
If all fields are correct, click Continue. The next pane confirms if the File IQ Appliance is Configuring Network Settings. If the File IQ Appliance does not automatically reconnect, try refreshing the page and check if File IQ Appliance’s IP address has changed. If so, update the browser address bar.
The Nasuni Filer Software Update pane appears. Click Continue.
Enter the File IQ Serial Number and Authorization Code obtained under the File IQ Serial & Auth Code as part of the 1. Before you Begin section.
Click Continue. The Add a New Nasuni Filer to your account pane appears.
Note: If you get an Invalid serial number or access code provided during this step, it is because you have used a NEA Serial Number instead of an File IQ Serial Number. Nasuni recommends double-checking your Serial Number and trying again. See the 1. Before you Begin section for the correct location to the File IQ Serial Number and Authorization Code values.
Enter Install New Filer into the Confirmation textbox.
Click Continue. The Accept the Terms of Service and License Agreement pane appears.
Accept the Terms of Service and click Continue. The Enter or Accept Filer Name pane appears.
Click Continue. The Nasuni Management Console Detected pane appears.
Enable the Join NMC Management checkbox and click Continue. The Enter a username and password for Administration of this Filer pane appears.
Enter your NMC local account Username and Password, and then Confirm Password. These were obtained in the File IQ Username and Password section of the 1. Before you Begin section above.
Click Continue, the First Boot Wizard is complete, and the File IQ Appliance Management window appears.
3.a. Joining the File IQ Appliance to Active Directory
If the volumes you want to scan are protected by Active Directory, you must join your File IQ Appliance to the Active Directory domains to secure these volumes.
Note: The configuration of Active Directory can vary based on different factors, and your specific configuration might require additional settings that are not mentioned in this section. If you encounter any issues while connecting to Active Directory, reach out to your Nasuni Account Manager for assistance.
Follow this procedure to join Active Directory:
Open a Web Browser and access the File IQ Appliance. Enter the address in this form: https://<IP address>:8443, where <IP address> is the IP address from step 3 in the previous section. The File IQ Appliance user interface appears.
Ensure that the hostname of your File IQ Appliance is shorter than 15 characters:
From the Configuration menu, select Network Configuration under the Networking section.
Verify that the hostname in Hostname or FQDN is 15 characters or less.
If required, shorten the hostname and click Save Network Configuration.
Enter your Nasuni admin account details, confirm, and wait for the File IQ Appliance to apply the new settings.
Enter the IP address for your primary DNS server in the Primary DNS server text box. You must enter a valid hostname or IP address.
From the Configuration menu, select Network Configuration under the Networking section.
In Settings Source, under System Settings, select DHCP with Custom DNS.
Leave the Search Domain empty.
Set the Primary DNS server to your Active Directory PDC’s IP address.
Click Save Network Configuration. You must enter your Nasuni admin account details, confirm, and wait for the appliance to apply the new settings.
Join the File IQ Appliance to Active Directory by following these steps:
From the Configuration menu, select Directory Services under the CIFS & Directory Services section.
Enter the fully qualified Active Directory domain name in the Domain entry field.
Unless instructed by your Nasuni Account Manager, do not change any other fields.
Click Continue. The Confirm/Authenticate Directory Service dialog box appears.
In the Confirm/Authenticate Directory Service dialog box, enter your Active Directory administrator username and password and click Submit.
Wait until the joining process is complete and the Volume Selection page is displayed.
Select all volumes you wish to access from the File IQ appliance and click Continue.
Wait until the volume configuration is complete and the Domain Configuration page is displayed.
Enable all the trusted domains you wish to monitor users from and click Continue.
Wait until the trusted domain configuration is complete and the “Complete the Configuration” page is displayed.
Click Finish to finish the Active Directory configuration.
Wait until the configuration completes.
The display then returns to the Directory Services page and displays Active Directory domain information.
You have successfully joined Active Directory.
4. Set the Escrow Passphrase for the File IQ Appliance
Important: In order to use DR capabilities a backup of the File IQ Appliance configuration needs to happen. Setting the escrow passphrase enables the backup.
Note: In order to use the Nasuni File IQ Database backup feature DR needs to be configured for the File IQ Appliance.
To set the escrow key for the File IQ Appliance, follow this procedure:
Log in to the Nasuni Management Console associated with the File IQ Appliance.
Click Filers.
Click Escrow Passphrase. The Filer Escrow Passphrase pane appears.
Select the File IQ Appliance entry in the table and click Edit 1 Filer. The Set Escrow Passphrase dialog box appears.
Enter the same passphrase for both Escrow Passphrase and Confirm Passphrase.
Click Set Passphrase. The dialog box closes and returns to the Filer Escrow Passphrase pane.
If you do not use the Nasuni Escrow Service, instead of setting an escrow passphrase, you can upload your own encryption keyfile and set it as a recovery backup key:
Log in to the File IQ appliance web UI.
From the Configuration menu, select Encryption Keys.
Click Upload Encryption Keys.
Choose your externally generated OpenPGP keyfile.
Enter the Key Passphrase if the keyfile has been secured with a passphrase.
Click Import Key.
Ensure the key has been imported, and click Set backup key to set it as a recovery backup key.
5. Connect the Nasuni Volumes to the File IQ Appliance
Important: For the Basic version of File IQ a maximum of 19 volumes can be connected to a File IQ Appliance for metadata analysis. For the Premium version of File IQ a maximum of 47 volumes can be connected to a File IQ Appliance for metadata analysis. If these limits are exceeded, then the metadata analysis stops until the number of connected volumes for metadata analysis falls within the specific range.
Note: The File IQ Appliance Administration UI Status > Subscription Status pane will not accurately reflect the Max Volumes / Filer values based on the settings above. You should ignore the value Max Volumes / Filer in the Status > Subscription Status pane.
Note: You might see a "File IQ unhealthy" alert displayed prior to enabling the File IQ service in step 7. This alert is expected and resolves itself after a successful File IQ service enablement.
To share and connect a volume to the File IQ Appliance for metadata analysis, follow this procedure:
Log in to the Nasuni Management Console associated with the File IQ Appliance.
Set up remote access for the Volume by following this procedure:
Click Volumes.
Click Remote Access. The Volume Remote Access Setting pane appears.
Select the volumes that you want to share. These should match the Volumes in the Volumes List section in the 1. Before you Begin section above.
Click Edit Volumes. The Edit Volume Remote Access Settings dialog box appears.
Ensure that the Enabled toggle is set to On.
For Remote Access Permissions, select Custom.
For the File IQ Appliance entry in the Custom Remote Access Permissions section, select Read Only.
Caution: Ensure that you change only the Remote Access entry for the File IQ appliance to Read Only. Be sure to leave the Remote Access entries for the other volumes unchanged.
Unselect all sharing options and click Save Remote Access Settings. The Volume Remote Access Setting pane appears.
Wait until the Status for each of the selected volumes changes to a check mark before proceeding.
Connect the Volumes to the File IQ Appliance by following these steps:
Click Volumes.
Click Connect Volume. The Remotely Accessible Volumes pane appears.
Click Refresh Connections and wait for the process to complete.
For the volumes for which you set up remote access to the File IQ Appliance (step 2 above), click Edit Connections. The Connect/Disconnect Volume dialog box appears.
In the Filers section, enable the File IQ Appliance checkbox.
In the Storage Access section, select Skip creating storage access point.
In the Inherit Setting section, untick the three inherit setting checkboxes.
Click Save Connections. The dialog box closes and returns to the Remotely Accessible Volumes pane.
Wait until the Status column for the Volume changes to a checkmark before proceeding.
Disable Snapshot Schedule for the FILE IQ Appliance and volume pairs by following one of these sets of steps:
For volumes not managed by GFA, follow these steps:
Click Volumes.
Click Snapshot Schedule. The Volume Snapshot Schedule pane appears.
Expand the volumes for which you configured remote access in step 2.
For each expanded, select each item that is a File IQ Appliance.
Click Edit Volumes. The Snapshot Schedule dialog box appears.
Click Select/Deselect all until all of the Days turn from color to grey.
Click Save Configuration. The changes are saved.
Note: The changes might take up to 10 minutes to apply.
For volumes managed by GFA, follow these steps:
Click Volumes.
Click Snapshot Schedule. The Volume Snapshot Schedule pane appears.
Select the volumes for which you configured remote access in step 2.
For each selected volume, expand its list to display the associated NEAs and File IQ Appliances.
Deselect each item that is not a File IQ Appliance.
Click Edit Volumes. The Snapshot Schedule dialog box appears.
Set the Enablement window to On.
Deselect all until all the Days turn from color to grey.
Click Save Configuration. The changes are saved.
Note: The changes might take up to 10 minutes to apply.
Disable Sync Schedule for the File IQ Appliance and Volumes pairs by following these steps:
Click Volumes.
Click Sync Schedule. The Sync Schedule pane appears.
Select a volume for which you configured remote access in step 2.
Expand the volume's list to display the associated NEAs and File IQ Appliances.
Deselect each item that is not a File IQ Appliance.
Click Edit Volumes. The Sync Schedule dialog box appears.
Click Select/Deselect all until all of the Days turn from colored to grey.
Click Save Schedule. The changes are saved and might take up to 10 minutes to apply.
Note: Repeat steps c-h in this section for each Volume connected to File IQ.
6. Disabling Quality of Service (QoS) for the File IQ Appliance
It is recommended to disable Quality of Service (QoS) for the File IQ Appliance, as the main workloads involve synchronizing content to the File IQ Appliance, and the system wants to ensure this process happens as quickly as possible.
To disable the Quality of Service (QoS) for the File IQ Appliance, follow these steps:
Log in to the Nasuni Management Console associated with the File IQ Appliance.
Click Filers.
Click Quality of Service. The Filer Quality of Service pane appears.
Select the File IQ Appliance entry in the table and click Edit Filers. The Quality of Service Settings dialog box appears.
For all existing Quality of Service rules, click Delete.
Click Save Rules. The dialog box closes and returns to the Filer Quality of Service pane.
7.Enabling the File IQ Appliance and Configuring File IQ Service
By default, your File IQ service is turned off on the File IQ Appliance. Additionally, the File IQ Service on the NEA is off and is not configured to use any File IQ Appliance.
This section outlines how to enable your File IQ Product on the File IQ Appliance and then configure one or more NEAs to send activity information to the File IQ Appliance.
Use the Nasuni Portal to enable File IQ on the File IQ Appliance and the NEA.
Use this section to perform the following:
Enable the File IQ Product on the new File IQ Appliance.
Enable File IQ Service and Assign the File IQ Appliance for the NEA.
Before getting started, ensure that the following items from the 1. Before You Begin section are complete for this specific area:
NMC Login
NEA(s) List
Note: Before proceeding, confirm that the NMC, File IQ Appliance, and NEA(s) are all started and running.
a. Enabling the File IQ on the New File IQ Appliance
Use the Nasuni Portal to enable File IQ on the File IQ Appliance.
Nasuni Portal
To enable the File IQ Appliance from the Nasuni Portal, follow these steps:
Log in to the Nasuni Portal.
Navigate to Appliance Services > File IQ Configuration.
Click the File IQ Appliance in the table list. The checkbox becomes Enabled.
From the Enable/Disable drop-down menu, click Enable Selected. The State changes to Enabled for the File IQ Appliance in the table list. This action is automatically saved.
The configuration change is stored.
b. Enabling File IQ Service and Assigning the File IQ Appliance for the NEA
Important: The Nasuni Edge Appliance(s) that are used for data migration or third-party integration purposes should not be enabled to send events to File IQ Appliance(s).
In this section, enable the File IQ Service for each of the NEAs that you have chosen to report activity to the File IQ Appliance. You should have defined each NEA as part of the NEAs List entry in the 1. Before you Begin section above.
Use either the Nasuni Portal or the Nasuni Orchestration Center to enable the File IQ service and assign the File IQ Appliance for the NEA.
Nasuni Portal
To enable the File IQ Service and assign the File IQ Appliance for each of these Nasuni Edge Appliances from the Nasuni Portal, follow these steps:
Log in to the Nasuni Portal.
Navigate to Appliance Services > File IQ Configuration.
Click the Edge entry in the Configuration items on the left of the page.
Click the Edge name in the table list. The checkbox becomes Enabled.
From the Enable/Disable drop-down menu, click on Enable Selected. The State changes to Enabled for the Edge name in the table list. This action is automatically saved.
Click the Assign/Unassign File IQ button. The File IQ Assignment panel appears.
From the drop-down list, select the name of the File IQ Appliance that you want to assign the previously selected Edge entries.
Click Save.
Nasuni Orchestration Center
To enable the File IQ Service and assign the File IQ Appliance for each of these Nasuni Edge Appliances from the Nasuni Orchestration Center, follow these steps:
Log in to Nasuni Orchestration Center.
Click the File IQ Config tab. The File IQ pane appears.
In the Enable File IQ Service on appliances section, click the Disabled toggle for the specific NEAs. The toggle becomes enabled, and its label changes to Enabled.
For the same NEAs, and from the Assign File IQs to NEAs drop-down menu, select the new File IQ Appliance. The drop-down shows the new File IQ Appliance as assigned to the NEAs.
Click Save.
The configuration change is stored.
c. Forcing the Configuration to be Applied to the File IQ Appliance and Nasuni Edge Appliance
After the configuration is saved, it can take up to 1 hour for the configuration to become active on the File IQ Appliance and NEAs. Instead, you can force the configuration to immediately refresh using the Refresh License feature in the NMC so that you can move on to 8. Accessing the File IQ Dashboards immediately.
To force the configuration to become active, follow these steps:
Log in to the Nasuni Management Console associated with your account.
Click Filers.
Click Refresh License. The Refresh Subscription License pane appears.
Select the same File IQ Appliance and NEAs that you used in steps a. and b. above, and click Update Filers. The Refresh Subscription License dialog box appears.
Click Refresh License. The dialog box closes, and you return to the Refresh Subscription License pane. Wait until the Status column for the values you selected in step 4 has changed to a checkmark before proceeding.
Important: The initial scanning of your volume files begins immediately. This process can take a while, depending on the number of files and directories to be scanned initially. This process can take approximately 1 hour per million files and directories for the initial scan. Subsequent scans occur every 24 hours after the initial scan. Subsequent scans are significantly faster because they only process changes to the existing volumes. To view the progress of the volume scans, use the System Status dashboard > Volume Scan Detailed Status panel and Service Support dashboard > Volume Scan State Logs panel.
8. Accessing the File IQ Dashboards
The results of scanning the selected volumes appear in numerical and graphical form on the File IQ Dashboards. For details about File IQ Dashboards, see File IQ Dashboards.
The File IQ Dashboards contain all the information for NEA activity and volume metadata that the File IQ Appliance receives and produces.
To access the File IQ Dashboards, follow this procedure:
Open a new browser window.
Enter the address in this form:
https://<FILE-IQ-FQDN>:3000
where <FILE-IQ-FQDN> is the FQDN of the File IQ Appliance, assigned in 3. Running the File IQ Appliance First Boot Wizard. The File IQ Dashboard user interface appears.
In the Email or username field, enter “Viewer”.
Caution: Do not rename the Grafana viewer account. The Initialization program expects the viewer account to be present. If the viewer account is not present, the Initialization of the viewer account recreates the viewer account with the default password.
In the Password field, enter “nasuni_IQ_2024!”.
Note: Nasuni highly recommends updating the default password for the Grafana viewer account during the first usage.
Click Log in. The system logs you into the File IQ Dashboard, and the Home page appears.
It is important to change the default password. To change the password, follow this procedure:
Click the avatar icon at the top right of the File IQ Dashboard. A context menu is displayed.
In the context menu, click Change password. The Change Password pane appears.
In the Old Password textbox, enter the original default password “nasuni_IQ_2024!”.
Enter the new password into the New password and Confirm password text boxes. Click Change Password. The password is saved, and a dialog appears in the top right corner with the text User password changed.
Click Home in the top left corner to return to the Home page.
9. Nasuni File IQ Status and File IQ Appliance Health
This section describes the Nasuni File IQ Status tool that is shipped with the File IQ Appliance.
a. File IQ Status Tooling
The File IQ Status tool, shipped with the File IQ Appliance, offers key insights into the operational health of the File IQ Appliance installation. At any point during the setup of the File IQ Appliance or afterward, the File IQ Status displays the health of key sections of the File IQ Appliance.
Each line has three possible status values:
Healthy: Indicated by a Green tick symbol. No action is required in this case.
Unhealthy: Indicated by a Red x symbol. Action is required in this case.
Informational: Indicated by a Yellow triangle with an exclamation point inside. Action may be required depending on the organization’s use case for File IQ.
Note: Informational items do not cause a health check to return as an error condition.
The Unhealthy and Information points are accompanied by a detailed text on the problem space and links to the Nasuni documentation to address them.
As the installation of File IQ progresses, it is recommended to run File IQ Status to ensure the setup is functional. Depending on when you run the File IQ Status tool, warnings and errors may be expected. For example, before enabling File IQ on the Portal, it is expected that the check for this does not pass.
b. File IQ Appliance Health
The File IQ Appliance reports its health to the NMC and uses the File IQ Status Tooling as the basis for the information. If the NMC reports a File IQ Appliance as unhealthy, the File IQ Status tool provides the customer with the cause of the problem, as well as remediation materials.
To view the current health of the File IQ Appliance in the NMC, follow this procedure:
Log in to the Nasuni Management Console (NMC) associated with your account.
Click Filers.
Click the name of the File IQ Appliance in the table at the bottom of the page. The File IQ Appliance Details pane appears.
The Health section is displayed at the bottom right of the pane.
c. File IQ Status Messaging
The list of health items that the File IQ Status can provide is outlined in the following table:
Name | Description | Since version | Health Item * | Premium Only ** |
---|---|---|---|---|
Nasuni File IQ Enabled in NOC | Indicates that the File IQ appliance has been enabled in the Nasuni Portal UI or NOC UI. | 10.0 | Yes | No |
Nasuni File IQ database filesystem created | Indicates that the file system for the File IQ DB has been created. | 10.0 | Yes | No |
Nasuni Appliance filesystem sizes | Indicates that the size of the disks on the File IQ Appliance meet the expected size ratios. | 9.15 | Yes | No |
Nasuni File IQ sizing | Indicates that the virtual machine is sized appropriately based on the data stored in the system at the time the tool is run. | 10.1 | Yes | No |
Nasuni File IQ database filesystem usage | Indicates that there is a problem with the File IQ DB disk has adequate space. When the File IQ disk is ≥90% full it will show unhealthy. When the File IQ DB disk reaches ≥85% full it will show as an information point. | 9.15 | Yes | No |
Nasuni File IQ database created | Indicates that the File IQ Database has been created on the File IQ Appliance. | 9.15 | Yes | No |
Nasuni File IQ database running | Indicates that that File IQ Database service is running successfully. | 9.15 | Yes | No |
Nasuni File IQ Appliance connected to Directory Service | Indicates that the File IQ Appliance is connected to an Active Directory service. | 9.15 | No | No |
Nasuni volumes mounted | Indicates that volumes have been connected to the File IQ Appliance for metadata analysis. | 9.15 | Yes | No |
Nasuni volumes mounted Read-only | Indicates that the volumes connected to the File IQ Appliance for metadata analysis are connected as Read Only. | 9.15 | Yes | No |
Nasuni File IQ event queue created | Indicates that the File IQ Appliance has successfully created the Event Queue required for communicating with the NEAs for activity data. | 9.15 | No | No |
Nasuni File IQ event queue connectivity | Indicates that the File IQ Appliance has successfully connected to the Event Queue required for communicating with the NEAs for activity data. | 9.15 | No | No |
Nasuni audit events received | Indicates that the File IQ Appliance is successfully receiving activity data from one or more NEAs. | 9.15 | No | No |
Nasuni volumes have snapshot and sync disabled | Indicates that all of the volumes connected to the File IQ Appliance for metadata analysis have their sync and snap schedules disabled. | 10.0 | No | No |
Nasuni File IQ system memory size check | Indicates that there has been no recent cores for the File IQ process and that the File IQ Appliance recently has not experienced an Out of Memory (OOM) situation. | 10.1 | Yes | Yes |
Nasuni File IQ cache usage | Indicates that the Cache disk on the File IQ Appliance has adequate space. | 10.0 | Yes | No |
Nasuni File IQ Event Hub Partitions check | Indicates that the Event Queue processing is utilizing all of the capacity available to the system. | 10.0 | Yes | No |
Nasuni File IQ Database Backup Configuration | Indicates the File IQ Database backup is configured and enabled on the system. | 10.1 | Yes | No |
Nasuni File IQ Database Backup Status | Indicates that the File IQ Database backup has been successfully run on the File IQ Appliance. | 10.1 | Yes | No |
Nasuni File IQ Database Backup Available | Indicates that the File IQ Database backup is accessible in the cloud storage. | 10.1 | Yes | No |
Nasuni File IQ Database WAL Archiving Status | Indicates that the File IQ Database backup of the Write Ahead Logs (WAL) is keeping up with the workload on the File IQ Appliance. | 10.1 | Yes | No |
Nasuni Appliance Backup Key set up | Indicates that the Escrow Passphrase has been set for the File IQ Appliance. | 10.1 | Yes | No |
Nasuni Appliance Backup available | Indicates that the File IQ Appliance’s configuration has been backed up to the NOC and it is in a DR ready state. | 10.1 | Yes | No |
Nasuni File IQ Reporting Service running | Indicates that the Reporting Service is running on the File IQ Appliance. | 10.1 | Yes | Yes |
Nasuni File IQ Reporting cron job configured | Indicates that the cron job that schedules the Reports has been configured on the File IQ Appliance. | 10.1 | Yes | Yes |
Nasuni File IQ Report staging volume configured | Indicates that a Volume has been connected to the File IQ Appliance to store reports and the Reporting Service has been configured to use this Volume to store the reports that the service generates. | 10.1 | Yes | Yes |
Nasuni File IQ Report staging path configured | Indicates that an absolute directory path on the volume used by the Reporting Service has been configured and checked for ability to store reports. | 10.1 | Yes | Yes |
Nasuni File IQ Report execution failures during previous 24 hours | Indicate that the Reporting Service has had no failures in executing reports within the past 24 hours. | 10.1 | Yes | Yes |
Nasuni File IQ Single Sign-On Configuration | Indicates that the SSO feature has been configured for the File IQ Dashboard. | 10.1 | Yes | Yes |
Nasuni File IQ Single Sign-On health check | Indicates that the SSO feature for the File IQ Dashboard is passing the health checks which ensures that the feature is operational. | 10.1 | Yes | Yes |
* The health item indicates whether this item may raise a health problem to the NMC.
** The health item varies between the Basic and Premium versions of the File IQ Appliance.
Appendix A: Firewall Configuration
The File IQ Appliance and Nasuni Edge Appliance both require access to the Microsoft Azure Event Hub API. For configuration instructions, see Nasuni Firewall and Port Requirements.
Appendix B: Controlling the Proxmox VM
Virtual platforms can control various aspects of your File IQ Appliance. This chapter presents procedures for these control functions. Since these controls rely on third-party virtual platforms, you should follow the specific procedures for your chosen virtual platform.
Note: Vendors occasionally change their interfaces with little notice to users. The exact screens and text on these platforms might change at any time.
Starting the Proxmox VM
Start a stopped Proxmox VM of the File IQ Appliance using the Proxmox User Interface.
To start a stopped Proxmox VM, follow these steps in the Proxmox User Interface:
Select the VM in the Server View.
Right-click and select Start.
The File IQ Appliance virtual machine powers on.
Alternatively, the Start menu can be used once the VM is selected in the Server View.
Status of the Proxmox VM
Using the Proxmox user interface to view the status of the VM of the File IQ Appliance.
To view the status of the Proxmox VM of the File IQ Appliance, follow these steps:
Select the VM in the Server View.
Select the Summary view for the VM.
The Status is displayed with additional metrics (CPU Usage, Memory usage, Disk IOs).
Shutting Down the Proxmox VM
It is recommended to always shut down the Proxmox VM of the File IQ Appliance using the Nasuni Management Console UI.
To shut down the File IQ VM, follow these steps:
Log in to the Nasuni Management Console associated with the File IQ Appliance.
Click the Filers menu item.
Click Shutdown & Reboot. The Shutdown and Reboot pane appears.
For the File IQ Appliance, click the associated Shutdown/Reboot action.
The Initiate Shutdown/Reboot of File IQ Appliance pane appears.
Enter ‘Change Filer Power State’ into the Confirmation Phrase textbox.
Select the Option to Shut down immediately. Click Shutdown.
The Shutdown and Reboot pane appears. Wait until the Status column for the File IQ Appliance changes to a ticked value before processing; at that point, the File IQ Appliance shuts down.
Appendix C: Resizing the Cache and File IQ DB Disks
This section describes the resizing steps for the File IQ Appliance on the Proxmox platform. Resizing is necessary to adjust the storage used by the File IQ Appliance.
The inputs for this task were defined as Sizing Tool Outputs in the 1. Before you Begin section.
Warning: Never delete the File IQ DB or cache disk.
Warning: You must shut down the virtual machine to change the size of the disks.
Warning: Virtual machine snapshots are not supported. Do Not attempt to restore from a virtual machine snapshot or backup. Attempting to restore from a virtual machine snapshot or backup puts the File IQ Appliance in an unknown state in relation to the Nasuni Orchestration Center (NOC) and is not recoverable.
Note: There must be sufficient disk space in the datastore to increase the size of the disk.
To change the size of a disk on the Proxmox User Interface, follow these steps:
Power off the File IQ Appliance. See Shutting Down the Proxmox VM.
Select the VM in the Server View.
Click Hardware. The Hardware view is displayed.
Select the disk that needs to be resized.
Click Disk Action, then Resize. The Resize disk dialog is displayed.
Specify the Size Increment (GiB) and click Resize disk.
The disk is resized.
Power on the File IQ Appliance. See Starting the Proxmox VM.
Appendix D: Uninstalling the Proxmox VM
This section describes uninstalling the File IQ Appliance from the Proxmox platform. Uninstallation might be required if you are upgrading the system hardware.
Note: Vendors change their interfaces occasionally with little notice to the users. The exact screens and text on these platforms might change at any time.
Uninstalling the File IQ Appliance
To uninstall the File IQ Appliance on the Proxmox platform using Proxmox User Interface, follow these steps:
Shut down the File IQ Appliance. See the section Shutting Down the Proxmox VM.
Select the VM in the Server View.
In the menu bar, click More, then Remove.
A confirmation dialog is displayed.
Enter the ID of the VM to confirm.
Click Remove.
The virtual machine is deleted. Any referenced disks are also deleted.